Hi,
My name is Saurav Kumar.I m holding hdfc gold credit card([protected]) from last 3 months.In March 2011 I had my sister's marriage,due to which i used my whole credit,In April 2011 I got my first minimum due as Rs.1300,which I paid before tym,Then on May 2011 I got my minimum due as Rs.3500(aprox),I paid Rs.500.I talked to customer service of HdFc credit card dept,I told them I have lots n lots of bill to be taken care of becaz of that I can pay minimum balance till 2 months,whoch I can bear.They told me that You can pay that,but you have to bear Interest rate n late fee chrgs.I said ok.today Dated 24/05/2011,I received call from [protected],she said she is calling from hdfc debt collection company.She start shouting and yelling at me.I told her to lower down her volume n try to understand my situation.Then I told her that she is rude n i dunt want to talk to her.I told her to transfer call to her manager.Then another came on line,she was more rude than the agent.Without asking me the reason for delliquency she start shouting n used unprofane language on call.I hang up her call.After that I received more than 15 calls from different no.which i dunt picked up.([protected],[protected],[protected])
My concern is that if I have credit card wid your bank n I have sum emergency then certainly I will use your card.N if its a paying account,how come my account can get transfer to debt collection agency.N if its wid debt collection company then the employee over dere know how to talk to consumer.they should try to understand customer situation. Was this information helpful? | 
