[Resolved] HDFC Bank — Harassment done by HDFC bank mentally and financially | |||
I have account with HDFC bank and I used to use the credit card provided by them. The HDFC guys blocked my account having acct balance of 10, 500/ INR and later I got the message that it has been debited from my account without any written and verbal authorization from me. Also they didn't informed me about before blocking my account and they harresh me by saying that Go and borrow funds from your friend and make the payment. I told them that if I have money in my account why will I borrow it from someone else and Please release my account and send me your field officer to collect he billed amount or else I can make the payment online through net banking once account is released but they didn't release my account and without any further notification debited the amount from my account. This is not at all justified and its really frustrating, harresing both mentally and financly. I will in any case not bear the inappropiate action taken by the bank and will fight back for my money. Abhishek Pandey [protected], [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Abhishek,
I wish to inform you that I am looking into your queries raised with regard the lien placed on the HDFC Bank credit card. I assure you that we are earnest to resolve the queries raised by you. I shall respond to you with complete details to your email ID shortly. Request you to bear with us in the interim. For any further clarifications, you may write in to us at [protected]@hdfcbank.com and I shall assist you.Kindly mention the reference number [protected]-TTUOO[protected] in the subject line.
-Anay
HDFC Bank Customer Assistance.
I wish to inform you that I am looking into your queries raised with regard the lien placed on the HDFC Bank credit card. I assure you that we are earnest to resolve the queries raised by you. I shall respond to you with complete details to your email ID shortly. Request you to bear with us in the interim. For any further clarifications, you may write in to us at [protected]@hdfcbank.com and I shall assist you.Kindly mention the reference number [protected]-TTUOO[protected] in the subject line.
-Anay
HDFC Bank Customer Assistance.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32731
Pending
0
Resolved
18405
View all 32731 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
It is perturbing to note that your recent interactions with the Bank has not been upto your satisfaction. Regret for the inconvenience that may have been caused to you. I have shared your comment with our credit card team. They will get in touch with you shortly.
-Anay
HDFC Bank Customer Assistance.