[Resolved]  HDFC Bank — HDFC (Agent, Life and Bank) cheated on me by creating a FAKE policy using my cancelled policy documents

Address:

Ghaziabad, Uttar Pradesh

Dear Sir,
Subject: HDFC (Agent, Life and Bank) cheated on me by creating a FAKE policy using my cancelled policy documents.

Policy Details:
Date of Commencement of Policy : 20-Jan-2012
Date of Issue of Policy : 20-Jan-2012
Life Insured : Nitin Pulastya
Policy Termed : 5 Yrs
Premium Amount per frequency : Rs 29, 542.00
Receipt : C1849680
Client ID : 58540422
Proposal / Policy No. : 1.[protected]Original Policy)
: 2.[protected]Fake Policy)
Plan Description : HDFC SL Sampoorn Samridhi

Reason to cancel my Original policy[protected]: Agent made wrong commitments, then I cancelled the same policy after 2 days of getting the policy kit in Free Loop period (As a proof: Cancellation receipt and HDFC site updates) But now I don’t need to prove my above statement of “Wrong Commitment” as now HDFC is proving itself.

What they did:
After cancellation of my first policy, they issued another Policy with the same Client ID: 58540422 and with different Policy no: 14928862 without my permission. And they attached my original cancelled Policy documents (you can easily see the cross mark on the stamp and a stamp of 11-Feb-2012, the date of my cancellation) the same thing you can check in your system with Client ID[protected].
My original policy was cancelled on 11-Feb-12 and these guys created FAKE policy documents and disbursed the amount of 30,000 Rs from HDFC Bank on 14-Mar-12.

Now what they are doing:
HDFC persons accept their mistake but they say “you will have to pay 3806 rupees to close this matter for settlement”. As per their records 41 times HDFC bank persons have phoned (Phone no: [protected]) to threat me.
And the language they use I can’t tell you, in mails they are very polite but in telephonic conversation they use very rude and use a very bad language, while I am innocent even they are harassing me.
As HDFC persons are trying to DEFAMING and PRESSURIZING me by sending the Recovery Agents to my office and my Home and also threating me to approach to my Company HR.
HDFC person (Phone no: [protected]) also WARNED me to deposit 3806 Rs more otherwise they can create such documents so that i will have to pay the Complete amount of 37,000.

What I say:
Note: “HDFC persons” means HDFC agent, HDFC Life, HDFC Credit Card and HDFC Bank persons those are involved in this case.
1. My family members daily asks regarding this case, they are also in TRAUMA. So if anything happens with me or my family members then concerned persons of HDFC will be responsible, as I am keeping all mails and my HDFC site account print screens in hard copy.
2. This is not a mistake, it’s a FRAUD / CHEATING with me, then why should i pay 5306 Rs amount to close this matter. (I have already paid the amount of 1500 on the request of reversal against my cancelled policy and now they are pressurizing me to pay 3806 Rs more).
3. Find the culprits don’t try to make me Victim.
4. Close this case as soon as possible.
5. Issue a document that shows, there is no other policy to my name.
6. I want my 1500 Rs on the request of reversal after resolving this matter, that I had made the payment against this FAKE policy amount.
My fear:
If these persons can create the FAKE policy documents, can disburse the amount of 30,000 Rs from Bank on the basis of FAKE documents (even if anybody sees the Policy documents can say these are FAKE) then as per THREAT “We can create such documents so that you will have to pay the complete amount of 37,000 Rs, as previously they have done” I am very afraid.