[Resolved]  HDFC Bank — HDFC CREDIT CARD FRAUD

Address:

West Delhi, Delhi

Please note my name is Shuchi Sharma and my credit card number is ending with **** **** **** 1099.

It is very dissapointing and unfortunate that I am the victim of FALSE COMMITMENTS made by the staff of HDFC Bank.

It's been almost a month calling and requesting customer care for the solution but have NOT got any solution till yet.

It is embarrasing to have a problem with HDFC bank inspite of the fact that I am a saving account holder for last 4 yrs.

I am sharing the false commitment made by HDFC employees:-

HDFC staff Neha (name told to me) called me and somehow convinced me to take the credit card on the basis of 3 points:
1) The card AMC will be approx 275 +taxes.
2) The card with the limit of 2.50 lac.
3) I can convert all my purchases into EMI through calling HDFC bank.

Unfortunately, it was totally opposite :-
1) The card AMC charges were approx 400+taxes
2) The limit is only Rs 50,000.
3) NO EMI option from the bank.

Moreover, the HDFC Staff member who collected my papers did not allow me to fill the form..he just took the signatures and told me that he will fill up the form in the bank as he does not have the time and has to reach office asap.

I have called Cutomer Care, Grievance department and spoken to N number of HDFC executives and Manager but no solution yet...I would request you to please look into it seriously to avoid this these fradulent cases with other people.

Looking for the quick resolution.

Best Regards
Shuchi Sharma