[Resolved] Hdfc Bank — HDFC Credit Card using abusive language and blackmailing my parents
I have defaulted in payment for one month and I agree. The days has not been kind. I am trying to setup my own startup, and things like these happen.
However, HDFC Credit card collection team has been using abusive language and blackmailing my parents to pay the balance amount. Their head my Amit Raj, calls me from this number [protected]. He and his team has been calling my parents and blackmailing them, and using abusive language to them as well.
As I understand, it is illegal to even mention the balance amount to anyone else but me. Leave apart, asking them to pay my balance.
I have been requesting Mr. Amit to stop the calls to my parents, and have mentioned that I am ready for a settlement. He said, he will get back to me with the final figure but he has not. Instead he and his team is continuing harassing my parent. I stay in a different town, and hence not able to help much.
This is not acceptable. What can I do?
Complaint marked as Resolved 2020-08-13 19:42:05