HDFC Bank — No Reach to the Customer Care Officer on phone

Address:South 24 Parganas, West Bengal

I am a long time customer of HDFC Bank Savings Account. The customercare of this bank is so horrible that one cannot find any option to speak to a customercare officer over phone. Apart from that, despite asking for several times and with repeated reminders, they just do not send me any kind of account statements whatsoever. My e-mail id is updated with them and still I do not get anything of statement sort in my mailbox while I receive alerts like debits and credits on my mailbox.
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Dear Mr Mukherjee,

Request you to send us an email at the id [protected]@hdfcbank.com with your account number, as well as the period for which you would like your account statement. Please mention the id number TTU[protected]
in the subject line of your email. Once we receive these details, a copy of the statement will be sent to you free of cost.

Please note you can also use our netbanking facility to download a soft copy version of your account statements.

Regards, Customer Assistance, HDFC Bank

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