[Resolved]  HDFC Bank Limited — harrasement to customer by HDFC LTD and builder

Address:Ahmedabad, Gujarat

Dear All

I satabadi Gosh is customer of HDFc LTD having loan acc no[protected] and below is my compalint.

I am having housing loan from your organization which I had taken last year, I had not got possesion of my property yet and been paying interest for the same. My loan disbursement of 3.5 lakhs is also pending. Due to some personal issues I and my husband had given power of attorney to Mr rushab Ginwala to recover dues of 160000/- by seling means of this property.

My husband Sanjay Gosh who is first holder and first owner of the property is out of country, I am second holder in both loan and property. I had got news thast our builder Neela infrastructure had sold property by using power of attorney of Mr rushabh ginwala, so I went to inquire the loan status to your gujarat head office at mithakali(Ahmedabad) wherein a lady told me its live, then I went to your satellite office to MR Salil Branch manager and told him the whole case, As he is very close to builder he had not enetertained me or given any relevent information and behaved in extrem rude fashion. He also told me no information or documents be given to you as you are second holder and you have no rights for the information. Is it so? He has extremly misbehaved with me. He has also denied showing status of property or loan to nme as builder told him to do.

I also went to gujarat head Mr Irfan Quereshi but he was busy in meeting and got same weird response from other person assisted me as at first time I had got good response and after coming back they started behaving in rude manner.I think you people least care for your customer and it is worst experence ever. Can i get any support as customer. Please take action against Mr salil and provide assistance.
HDFC LTD do not have any grievence mail ID or any ID form complains or support on thier site too.

They are even not ready to give complain acknowledgement too.



Thanking you

Satabadi Gosh

[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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