HDFC Bank — Loan not approved on the right time

Address:

Chennai, Tamil Nadu

Very poor service is providing by the Hdfc bank. I am customer for 2 years in hdfc and tenurity in 5 months as a credit card holder. Recently, I've been approached Mr. Sasikumar one who is responsible for the loan category for a loan in urge with my sister's marriage. They collected all my documents from my home and told that I'm eligible for Loan and will be credited within 8 days from the date that I applied.

After a day, they made a call through my mobile and telling that I'm not eligible for loan. I asked for the reason and at first he replied that I need a 3 yrs experience after a several conversation he told that there is a check bounce. The bounce value is 200 rupees.

At every time he's is changing the reason to regret the loan to me. If I am not eligible for loan, he should tell on the first day of the submission of my document. At that time he accepted that I'm eligible for loan now he is telling I'm not.

This is not way to serve a two years tenured customer with their credit card. Shame on you HDFC. They are happy to provide loan to the person who is not willing to pay.

Due to that, I'm strugling for arranging the money as they promised for my sisters marriage. Here after, I won't be a customer of HDFC.

Really its disappointing.