HDFC Bank Ltd. Saving Account — HDFC Bank Complaints
Sec 18 noida branch, Uttar Pradesh, India
I open up my salaried account with HDFC bank (zero balance). When I left my job HDFC bank called me up after three months that they have already change my account into saving & I have to keep Rs 5000/- minimum balance, I agreed to it, now I was holding Rs 5000/- in bank since then. Recently when I checked my account details after aprox one & half year I was shocked to see my balance was below Rs 5000/- (which was minimum amount). I called up HDFC customer care but of no use, then I visited my nearest branch but still they didn’t help me although I told them that I am 7 months pregnant & my doctor prescribed me with full bed rest. And can’t go to noida where my actual account was opened, they instead me to go there only and that they can’t help me in this matter anyways they told me why we will refund you money from our branch? I visited noida last week I had a word with Mr. Sarvesh Sharma who told me that he is the branch manager of noida branch sec 18. Firstly he was not able to look my account details in his own branch where I am having my account, secondly he told me that you have not updated your account balance which is now minimum Rs 10000/- then I asked him that no one told me & no intimation was given to me that now the minimum balance is Rs 10000/- instead of Rs 5000/- he told that his branch has send me a letter to my given address but when I asked him to show me who has received the intimation letter which they were saying the had courier to me , he was not ready to listen to me but when I shouted he told me to write a letter regarding the refund, I gave the letter & he called me up after one week saying that his branch manager is not agreed in give full refund he told me that they will give me only one charge which was detected but not full refund that’s all. Also he told me that a quarter is coming he will deduct the next quarterly charges also on 1st April 2010. They now you are requested to look into the matter as early as possible. I would be so thankful to you if you do it at the earliest as I am 7 months pregnant and I need the money and unable to go to noida again as my doctor prescribed me with full bed rest.
My saving account no [protected] HDFC BANK SEC 18 NODIA (U.P)
HDFC bank has been detecting from my amount of Rs 2482/- + interest.
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