HDFC Bank Ltd. Saving Account — HDFC Bank Complaints

 
14 Reviews
Sec 18 noida branch, Uttar Pradesh, India
 rituruchika
Dear Sir,

I open up my salaried account with HDFC bank (zero balance). When I left my job HDFC bank called me up after three months that they have already change my account into saving & I have to keep Rs 5000/- minimum balance, I agreed to it, now I was holding Rs 5000/- in bank since then. Recently when I checked my account details after aprox one & half year I was shocked to see my balance was below Rs 5000/- (which was minimum amount). I called up HDFC customer care but of no use, then I visited my nearest branch but still they didn’t help me although I told them that I am 7 months pregnant & my doctor prescribed me with full bed rest. And can’t go to noida where my actual account was opened, they instead me to go there only and that they can’t help me in this matter anyways they told me why we will refund you money from our branch? I visited noida last week I had a word with Mr. Sarvesh Sharma who told me that he is the branch manager of noida branch sec 18. Firstly he was not able to look my account details in his own branch where I am having my account, secondly he told me that you have not updated your account balance which is now minimum Rs 10000/- then I asked him that no one told me & no intimation was given to me that now the minimum balance is Rs 10000/- instead of Rs 5000/- he told that his branch has send me a letter to my given address but when I asked him to show me who has received the intimation letter which they were saying the had courier to me , he was not ready to listen to me but when I shouted he told me to write a letter regarding the refund, I gave the letter & he called me up after one week saying that his branch manager is not agreed in give full refund he told me that they will give me only one charge which was detected but not full refund that’s all. Also he told me that a quarter is coming he will deduct the next quarterly charges also on 1st April 2010. They now you are requested to look into the matter as early as possible. I would be so thankful to you if you do it at the earliest as I am 7 months pregnant and I need the money and unable to go to noida again as my doctor prescribed me with full bed rest.

My saving account no [protected] HDFC BANK SEC 18 NODIA (U.P)
HDFC bank has been detecting from my amount of Rs 2482/- + interest.

HDFC Bank Complaints
HDFC Bank Complaints
Complaint comments  13 Comments     Updated: Share0Tweet0

Comments

HDFC Bank — for not tranfering the money to sb account

From
Dr. K.Sashi kumar
Sr. Lect.
FPA
Banaras hindu University



Dear sir,
I have opened an account savings in your Bank , D 48/141 Ishwar Towers, luxa road,
Varanasi, through ur senior sales officer Mr. Vaish Khan . He has opened my account without the initial which I keep usually in all my accounts, all my document which I have given for reference was correct and the name was wrongly writte.. I have consulted regarding this with Mr. Vaish Khan and he advised me to open another account in saving and I have opened the new account also in the same branch through Vaish Khan . I have requested to close my first account which I had opened account no. [protected] and I have submitted all my chequebook , debit card and the whole kit which bank has provided me and told them to close my account and credit the amount in my new account no.[protected] on 7.8. 2007 . I have again visited on 11.9.2007 to the same branch the account is not closed on 11th , the same day I met Mr.John the branch manager and he told me that it will be done within the next day itself then the same day I met Mr. Saurabh Maharaj assistant manager and constantly called him several times and every time I call the answer I get is today it will be done . Till today I have checked my present account and the money is not been transferred and my account is not closed yet.

Even the bank persons who took my documents has not given a receipt also. In any bank i[censored] close an account the time maximum is taken is half an hour . I will close all my accounts in HDFC and inform all my collegues and also give information to local media agents in Varanasi , how the bank like HDFC works in Varanasi.

The ATM provided in the Lanka , is always out of order the AC doesn’t work and all our international students who use VISA cards mostly use ur ATM in lanka . Customers like us are finding it very difficult the man who sits there mentions that no care has been done by the bank so far because of interrupted electricity , no generator ,nor ups is provided there . In this conditions most of the customers of our University may close their account because o[censored]r service to the customer and I will definitely inform to media people how irresponsible is the funtiions of the bank . How long I will have to wait to get my amount transferred to my new account .

Hope u will take necessary action regarding this.

Thanking you Yours faithfully
Dr.K. SashiKumar
I have an A/C with you my A/C no. is [protected], In the morning I am visit your Janak Puri B-1 Community Center Branch for deposit some cash in my A/C, but there was a cashier who told me that you have submit your cash at you home branch (C.P) only, then what is the mining to open your branch & what is the facility you are providing to your customer.Also I have complaint about your Customer Care No. benefit so many time I called up, but your customer care executive will never connected.
What is this guys how you facilitate to your customer.I want complete detail about facilities & also how we can use.
Regards
Unsatisfied Customer
Nighat Naz
Dear HDFC,
I am Sivasubramanian From Chennai Tamil Nadu, India.I working as senior software engineer in SIPTECH Solution Ltd.Chennai Elnet Software City Next To TIDEL Park.
Our company have salary a/c with HDFC Bank In Sastiri Nagar Adayar Chennai.I am willing to open Salary A/C in HDFC.Our company tried to open a/c for me.But HDFC executives didn't interested for creating A/C.I am very same to this kind of service.Please help me to Open Salary A/C For me.
Thanks & Regards
Siva
Dear Ms Gulati,

We regret the inconvenience caused and would like to investigate your complaint further. Request you to please email us at [protected]@hdfcbank.com with some additional information such as the account number and your contact details.

Please mention the id number TTU[protected] in the subject line of the email. Once we receive these details, a bank representative shall contact you.

Additionally, we request you not to post any sensitive information such as account numbers on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank
Dear Mr Naz

We regret the inconvenience caused to you and would like to encourage you to use our designated service channels (such as our phonebanking service or the contact form on our website) to share your feedback of your experience with our Bank. You can also write to us at the email id [protected]@hdfcbank.com to share any concerns, or resolve any queries. We look forward to being of assistance.

Additionally, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.


Regards, Customer Assistance, HDFC Bank
Dear Mr Sivasubramanian,

We regret the inconvenience caused. This is to inform you that as per procedure, an account is activated within 7 working days from the date of submission of the form, if the form is found in order.

We would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with details of your company (name and address), as well your contact details. Please include the id TTU[protected] in the subject line of your email. As soon as receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank
If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:

Here is the link, go to complaint form:

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Share this with other victims as well and spread consumer awareness.
Poor Customer Services,

Dear Sir,

I am an account executive of a Multinational company. We are operationg a salary account in HDFC-Kundli (Sonipat) Branch. We are not setsfiy with the services of this branch's employees.
They are taking 3-4 days in transffering the salary in employee's accounts. And they never pck any phonecall of customers.

Please do the needfull.

Sunil
Dear sir,
I am Amina Singkai and my account no. is [protected].I am unable to do online recharge or bill payment.An error like this is shown :

HDFC Bank - Prepaid Mobile Refill

Failure - Your Prepaid Refill transaction (Transaction ID:[protected] Failed
You are not authorized to do this transaction


Please help.
Thanks & Regards,
Amina
Mail -id: amina.[protected]@tcs.com
You are not authorized to do this transaction this erorr the mobile refill on nert banking through & vijendra singh
Sir/madam,

I have an account in your bank with the name of MS. GARIMA DO RAJINDER KUMAR and my Account number is [protected]. This account was a salaried account but may be that is now coverted into Saving Account. Please check the status and tell me that this account is salaried or saving. if this is a saving account then please covert into salaried A/c (Zero Balance) because the Litch Knowledge Center tranfered my salaried amount directly to my account. Please do revert as soon as possible.

Regards,
Garima
Subject: Refund of Deducted money around Rs. 828/-



Dear Sir,

I have an account in HDFC bank, Panipat Haryana branch. Account No. is [protected].



This is with reference to above said subject, around Rs 828/- is deducted from my account without any prior notice which is really unfortunate and not acceptable. When I inquired with HDFC customer care I came to know that amount is deducted as I have not maintain minimum balance required for saving account.



Note that I was having salaried account in HDFC bank since last 2 years & it is really harsh & unfortunate to come to know that salaried account is changed to saving account even though I repeatedly requested to Panipat branch office for not doing so. In this regard I sent mail to HDFC bank customer care as well which I am attaching herewith for your ready reference and I received reply against that confirming procedure to change saving account back to salaried account. So I don’t understand how you can deduct amount from my account wherein I have already initiated required procedure to treat my account as salaried account.



Considering all above said things I request you to refund Rs 828/- to my account to the account no mentioned above and also request you to change my account to salaried account. All necessary documentation required for this will submit to panipat branch office by tomorrow morning.





----- Forwarded Message ----
From: HDFC Bank Support <[protected]@hdfcbank.com>
To: garima sehgal <[protected]@yahoo.co.in>
Sent: Mon, 25 April, 2011 4:11:56 AM
Subject: RE:'HBL=[protected]' Account Status


Dear Ms. Garima,

Thank you for writing to us.

This is in reference to your e-mail dated April 25, 2011 regarding account status.

We offer a host of facilities to the corporate salary account which can be availed of only till you are employed in the organization, on whose recommendation the account was opened or till the employer credits your salary to this account.
If you have changed your employer, you can continue with the salary account only if the new employer also has signed up for the corporate salary account programme.

In this case, you can visit the branch with your current employment details for updation of your new employer details and continue with the account.

However, if you wish to continue banking with us, you can visit your nearest branch where our personal banker will assist you suitably on your requirement.

Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/customer_center/customer_center.htm

Have feedback to share about your e-mail interaction with us? Want to refer a friend? Please visit the link

https://leads.hdfcbank.com//applications/webforms/apply/EMT_feedback/emt_feedbac...

Warm Regards,
Sunil Puri
Customer Service Officer
Customer Support Team
HDFC Bank LTD.









----- Forwarded Message ----
From: garima sehgal <[protected]@yahoo.co.in>
To: [protected]@hdfcbank.com
Sent: Sun, 24 April, 2011 8:30:52 PM
Subject: Account Status





Sir/madam,

I have an account in your bank with the name of MS. GARIMA DO RAJINDER KUMAR and my Account number is [protected]. This account was a salaried account but may be that is now coverted into Saving Account. Please check the status and tell me that this account is salaried or saving. if this is a saving account then please covert into salaried A/c (Zero Balance) because the Litch Knowledge Center tranfered my salaried amount directly to my account. Please do revert as soon as possible.

Regards,
Garima
Sir/Madam,

I have a salary account (a/c no [protected]) on the name of Mr Pradeep Waghmare. I had applied for my address change and had submitted the duly filled form along with the required documents in hdfc branch of Shankar nagar, Dharampeth, Nagpur, maharashtra a moth back but still the address has not been updated. Also in the meantime i had applkied for a cheque book which has been dispatche on my old address. Kindly arrange to update my new address in your records as mentioned below and also request you to dispatch my cheque on the same asap.

New address:
Pradeep Waghmare
Flat No B-303, Jayanti Mansion VI
Opp Kachore lawn, manish Nagar,
Nagpur, Maharashatra
440015

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    HDFC Bank Ltd. Saving Account - HDFC Bank Complaints