HDFC Bank — Misuse of Card

Address:

South Delhi, Delhi

my card was misused on net. my card was blocked and i got a new card from HDFC Bank. They told me that they will refund me the money which was mis used through my card.the total amount was around Rs 6000 / - and it`s been like 4 - 5 months i havent recived anything but just Rs 2000 / - . when i called HDFC to told them this incedent they clearly told me , they dont handle requests which are 4 - 5 months old.

1st they took 4 months to refund me the money and then they tell me they dont refund so old complaints ! can anyone help ?