HDFC Bank Mutual Fund — Redemption request not accepted

HDFC Bank Mutual Fund — Redemption request not accepted

K Kanchan Varshney from Hyderabad, Telangana

I am Kanchan Varshney, had invested in HDFC Tax safer three years back, after that i have changed my Bank account (which is 2.5 yrs back). Now the its time of redemption after three yeras lock-in. HDFC says now please produce a proof that you had a old bank account with original cheque or account statemnt of 2.5 yrs old closed bank account. How do i prove it to them. I am giving all the details of the new bank account. But they are not ready to accept. I have place complaint on their website, but no one reverted back. There customer service is horrible. they are just here to harass customers, I had the same time MF investment in Franklin and i got the redemption in three days time. without any issues. I am so fed up with HDFC. Was this information helpful? No (0) Yes (0)

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K.V.Ramanamurthy

from Warangal, Telangana

Sam is case with and very poor response from customer service center at hyderabad

umeshyadav5

from Bengaluru, Karnataka

My name is Umesh Yadav and I am writing with regards to my HDFC Mutual Fund Folio No: 3587185/13. I have a serious concern with the mode of payment issued by this bank. Before redemption, I had applied for change of address and also submitted supporting documents for change of savings bank account for thier records.

Evenafter repeated follow-ups, I have come to know that the redemption amount has been credited to my old bank account which has been inactive since 3.5 years instead of crediting to my existing Bank Account (Have received no notification from hdfc before redemption was credited). I had submitted a cancelled bank cheque leaf so that hdfc bank could credit the same to my current savings bank account.

I have sent them several requests which have been acknowledged but remain unresolved since redemption date, 7th June 2010.