[Resolved]  HDFC Bank — Being very rude & insulting tone & threading will suspend the card & will have to pay within 15 days

Address:Mumbai City, Maharashtra

I had an outstanding & have been paying regularly from last 18 months regularly.... at times it has been late for a week or so but have never denied paying the outstanding,,,, This time i.e, for the month of March'2011 my min amount due was delayed of Rs. 7900/- the executive call me & I agreed to give a PDC as the money was expected. Since the executive had to call me 3 -4 times she was frustaded & started talking to me very very RUDELY & said " AGAR AAP PAY NAHI KAR SAKTE THE TO APNE SPEND HI KYUN KIYA" means that if you could not pay on time why did u spend,,,, when i have not denied the payment why use such langauge,,,, secondly her senior HASHIM MOHAMMED the so called manager instead of asking the executive to apologise says... " INKA CARD SUSPENSION MEIN DAL DO... TUMKO 15 DIN MEIN PAYMENT KARNA PADEGA".... meaning put his card to suspension & let him pay the full amount in 15 days.... HASHIM MOHAMMED was very rude & tried to put mental pressure on me to make the payment in 15 days,,, he threatened me & said you will have to PAY in CASH immediately...

KINDLY LOOKINTO THE SAME & AS HASHIM MOHAMMED TO APOLOGISE & WARN NTO TO TREAT THE CUSOTMERS THIS WAY... HE COULD HAVE CHECKED MY PREVIOUS RECORED 7 THEN SPOKEN TO ME.... HE ALSO THREATNED ME THAT HE CAN ACCESS MY ACCOUNT & CHECK MY ACCOUNT BALANCE ONLINE,.... MEANING NO PRIVACY TO MY ACCOUNT,.....
i NEED ANSWERS TO THIS... & APOLOGY FROM HASHIM MOHAMMED....
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Aug 13, 2020
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