HDFC Bank — WRONG COMMITMENT | |||
Dear Sir, All customer care officer in HDFC Bank layers, No person help of the customer, i have one two wheeler loan with Hdfc bank. but this time i m very unsatisfied with hdfc bank. we will call in hdfc bank customer care at last tuesday on dated 13 dec 2011 for monthly EMi due of amount 2324/-, but customer care officer told me, we will not present again cheque in your bank because your account with another bank if you have hdfc bank saving account so we will present cheque again so i said please send me your executive for collection of cash payment. But till date no person call me for due payment of loan. Yesterday i checked my account in show the cheque presented by hdfc bank and again shown in account statement cheque bouncing charges. i cant afford the cheque bouncing charges. kindly request to you, Please refund my amount by hdfc bank. I have audio recordings. Thanks&Regards Cheena Rani [protected] Was this information helpful? | |||
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Comments
Hi All,
I had a worst situation with HDFC credit card executive 7 months back.
He was introduced himself as manager and came with settlement amount of Rs[protected] total outstanding that time) and also said that now you pay 4000 and give me a request for the settlement amount Rs 14000 and another 2 installments (each 5000) you have to pay in subsequent months. I believed him and gave 4000 and request letter. But he simply credit that amount in my regular credit card collection account and some other guys are following me for further payment. when complaining about him the bank people are not giving proper response. when talking to the guy over phone, he is telling that he has not received any letter from me.
Now the total outstanding of the card is around 51000 and they are asking for payment. Friends, please suggest me to proceed further. is legal steps will help me? Please suggest. thanks in advance
I had a worst situation with HDFC credit card executive 7 months back.
He was introduced himself as manager and came with settlement amount of Rs[protected] total outstanding that time) and also said that now you pay 4000 and give me a request for the settlement amount Rs 14000 and another 2 installments (each 5000) you have to pay in subsequent months. I believed him and gave 4000 and request letter. But he simply credit that amount in my regular credit card collection account and some other guys are following me for further payment. when complaining about him the bank people are not giving proper response. when talking to the guy over phone, he is telling that he has not received any letter from me.
Now the total outstanding of the card is around 51000 and they are asking for payment. Friends, please suggest me to proceed further. is legal steps will help me? Please suggest. thanks in advance
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We understand your concerns and apologize for the unpleasant experience. We will look into your concerns from our end and respond to you. We would require a few details like your loan account and contact details and the reference number TTU[protected]. We will respond to you soon and assure you that we will try our best to resolve your concerns.
Regards, Customer Assistance, HDFC Bank