[Resolved]  HDFC Bank — Change of ECS date

Address:New Delhi, Delhi

Change of my ECS date

This is Vivek Anand from Noida from last three month i callup your coustomer care and told them to change my ECS payment from 5th of every month to 8th or onwards 8th but they are not going to respond anything and i am paying 700 rupees bounce charge in every month, from next month i am not going to pay any single rupee, so kindly do the needful. So, first I need to get the reimburse the bouncing charges 450 by HDFC and 220 by RBS. I will only pay the loan emi amt which is Rs 1892.

Name-Vivek Anand
Loan Ac/N[protected]
Mobile no- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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HDFC Bank — ECS Date

HDFC Bank is saying that every month 5th they clear the EMI by ECS. But in my Statement they cleared the ECS on 07,08,09,10,11 dates of other months.

But on 5th of Feb 2010 my cheque got bounced They charged me Rs-450.

If they are very much concern about consumers why they did not deducted my previous EMI's on 5th itself.

On 5th Feb 2010 moring my balance was Rs-1900 somthing after depositing Rs-1300 in ICICI Bank.

Is Bank have all the rights to take any decision?

I was needed Rs-1500, because my cousin for hospitalised. I had Rs-1900 balance in ICICI account. I did not withdrawn the amount because thinking that 5th is my ECS date. But that month they cleared my amount on 11th.
I got positive feedback from bank - [protected]@hdfcbank.com.
They are trying to reimburse the bouncing charges and intimate me in 4-5 days. I was also hoping the same.

Thanks HDFC

Name-Vivek Anand
Loan Ac/N[protected]
Mobile no- [protected]
I made fool by HDFC team. Over phone they assured me waived off the late payment charges and bouncing charges but still after clearing all the 36 EMI; it is showing in their system. They are not providing me the NOC and harrasing me for just 1 late payment charges and 1 bouncing charges for which I have already lodged yhe complaint in consumer complaint on June 7, 2011.

Very bad impression HDFC bank.


Name-Vivek Anand
Loan Ac/N[protected]
Mobile no- [protected]

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