[Resolved] HDFC Bank — Pathetic EDC Department | |||
About 3 months back unfortunately, we applied for EDC machine of HDFC bank Sector 50 Noida. At the time of application we were told it would take around 2 weeks to get EDC machine. But even after so much time we are clueless about the machine. We never knew about the "efficiency" of bank, otherwise I would not applied for it. We have been promised for more than 10 times about the installation of EDC in another 2_3 days, but as usual all the promised proved lies as they are themselves. We spoke to their seniors too and they explained us, since there was delay in opening of current ac our EDC machine got delayed, otherwise they need 4 days to instal machine. I would like to draw attention on a fact that our current ac has already been opened 15 days back. Now what excuse they would put, we don't know. Now we are so pissed off that we feel to cancel our current ac too. Is there anybody in the bank who dare to listen, or all dumb people are hired? Pradeep Singhal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear HDFC EDC Team,
Subject: - Operating failure of EDC Machine or (Credit Card Swiping Machine)
We have obtained a new Sim card based mobile EDC machine for our business and are facing some technical difficulties such as follows
1. Most of the time after the card is swiped the machine displays a “Open Socket Error” causing great amount of difficulty for our executives who are in the field.
2. Many a times the mobile tower indicator shows no signal and the machine does not work at all.
3. We are quite uses to other swiping machines which are connected to a land line and are using them on a regular basis in our shops.
Kindly solve our problem or we will be forced to return the machine and go for a competitive machine from a different vendor.
Thanking you,
Yours sincerely,
For Spenta,
H.F.Sholapurwala
Hormazd.F.Sholapurwala.
+[protected].
Subject: - Operating failure of EDC Machine or (Credit Card Swiping Machine)
We have obtained a new Sim card based mobile EDC machine for our business and are facing some technical difficulties such as follows
1. Most of the time after the card is swiped the machine displays a “Open Socket Error” causing great amount of difficulty for our executives who are in the field.
2. Many a times the mobile tower indicator shows no signal and the machine does not work at all.
3. We are quite uses to other swiping machines which are connected to a land line and are using them on a regular basis in our shops.
Kindly solve our problem or we will be forced to return the machine and go for a competitive machine from a different vendor.
Thanking you,
Yours sincerely,
For Spenta,
H.F.Sholapurwala
Hormazd.F.Sholapurwala.
+[protected].
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