HDFC Bank Personal Loan — Not getting on time | |
I have an urgent requirement for which I approached HDFC bank Personal Loan having in mind that I have a Salary Account, so it will be easy and fast for me, but I had a worst experience in terms of Customer executives, the way of handling customer etc. First of all they dont have the knowledge of the product or they dont want to inform the customer about all the things.Only the things you ask they will reply. Next they wont tell you about all the documents at one go, they will tell it one by one and it will be your fault for the delay in loan. Again the loan will get approved within 2-3 days but amount won't be credited to you at the time of your need. Anyways, I don't know whether the bank will be taking any action or not, but at least in future the customers won't suffer if everything will be clear at the first time itself. Was this information helpful? | |
2 Comments | |
Comments
I have an urgent requirement for which I approached HDFC bank Personal Loan having in mind that I have a Salary Account, so it will be easy and fast for me, but I had a worst experience in terms of Customer executives, the way of handling customer etc.
First of all they dont have the knowledge of the product or they dont want to inform the customer about all the things.Only the things you ask they will reply.
Next they wont tell you about all the documents at one go, they will tell it one by one and it will be your fault for the delay in loan.
Again the loan will get approved within 2-3 days but amount won't be credited to you at the time of your need.
Anyways, I don't know whether the bank will be taking any action or not, but at least in future the customers won't suffer if everything will be clear at the first time itself.
First of all they dont have the knowledge of the product or they dont want to inform the customer about all the things.Only the things you ask they will reply.
Next they wont tell you about all the documents at one go, they will tell it one by one and it will be your fault for the delay in loan.
Again the loan will get approved within 2-3 days but amount won't be credited to you at the time of your need.
Anyways, I don't know whether the bank will be taking any action or not, but at least in future the customers won't suffer if everything will be clear at the first time itself.
58%
Complaints
32729
Pending
0
Resolved
18405
View all 32729 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Personal — not receiving urgent document
Sir,My parents has send urgent document on 4/01/2009 it has been reached at nasik on 07/01/2009 but as on today i have not recived the consignment.
My Consignment no. is[protected].
I have tried to contact Mr. Navnath Pagare Ph No.[protected] your nasik service dealer but no body is picking the phone .
Please send the consignment quickly as it is very urgent.
If possible provide me the phone no. of agent.
P.K.Basera