HDFC Bank — Personal Loan Criteria

HI, My name is Surya. I'm working for a reputed company in Trivandrum. And very recently i've applied for a personal loan for Rs. 100000. Its been 2 weeks time and have not heard any thing. When called the agent who forwarded my loan application, he informed me that as i do not have a "OWNED HOUSE" my loan will get rejected. My query is that no one told me before applying for the loan that its mandate to have a owned house in order to apply for a personal loan. Had i been informed of this i would have not bothered to apply for it and would have looked out for other sources instead of wasting my time behind HDFC personal loan. On their website they only state that one must have a salary account to apply for a personal loan. I'm currently stating in a rented house with my wife and my permanent address where my parents stay is also a rented house. I had applied for this personal loan to remit my younger brother's college fee. But now knowing that i wont get a loan just because i dont have a owned house is really depressing. Either HDFC bank is misleading or the Agent through who i had applied for loan. Either way i'm going through a lot of stress just because of this one issue. I just want to know whether the information given to me by the loan agent is right. IF it is, then why isn't it mentioned on the website where everyone can see before they apply for a loan. And if the loan agent is wrong then when will i hear from the personal loan department regarding my loan application Please help.