[Resolved]  HDFC Bank Personal Loan — Settlement Letter not received

Address:

Mumbai City, Maharashtra

Hi

My Personal Loan account number is 10329908.
This is with HDFC Bank.
I got loan in 2005.
At the end of 2006 I was not on job however I had some money so I went to the JB Nagar branch of HDFC and asked them to settle the loan as I was informed by the sales rep, before taking the loan that I can settle it after 6 months; however HDFC denied.
When my bank act went to nil, payments bounced.
Then after 3 years i.e. in 2009 my parents and friends (references that I gaveto HDFC while taking the loan) started receiving phone calls. The lady who called was very arrogant and used dirty and foul language. I asked everyone to give my direct number to her. She called me and introduced herself as Archana. I spoke to her and her boss (i don't remember the name). They gave me 2 options for settlement: 1. Rs 25,000/- to be paid in one go.
2. Rs 50,000/- to be paid in Installment.
I agreed 4 second option.
Archana told me that I will get my settlement letter after my last payment.
I agreed.
I made all the payment for which I have the receipts with me.
In between 2 different ladies called me to for reminder of payments, their names are Chetna and Vandana.
When I made my last payment I spoke to Chetna and asked her when will I get my settlement letter. She said, once you make this payment, within one month our executive will come and give it to you.
I agreed.
I mde my last payment in May 2010.
I have not yet received my settlement letter.
Not only this much but since past 2-3 months HDFC people are calling me again for payment and denying the settlement.

Regards
Amarjit