[Resolved]  HDFC Bank PLATINUM CREDIT CARD — Various charges on the card

Address:

Bangalore, Karnataka

Hi All,

Kindly clarify on the below mentioned points :-

1. The various charges on the card been levied evry month , even with no purchese . -

i.e. Finance Charges, I have been told , thr will be no financial charges when the card was issued to me. Later on I never checked the card and blindly made some payments. Once I checked the Email statement , i get to know all these charges levied to me on the card. I called up customer care. From there the night mare started , first of all they kepp telling me its correct charges and then I have told to make the payment of 59000/- and was promised the finace charges will be reversed , I made the payment of 60000/- but again I saw charges for Financial charges. Again I called back to customer care , but of no use. This guy kept on telling me scripted thinghs , but not able to clarify my queries. Some Jyothi called me bak and again the nightmare started , she kep on telling various things and kept on changing the statements and disconnected the call from her end.. What a Rude and inappropriate behaviour from HDFC Credit Card Customer care Agent .