[Resolved]  HDFC Bank — Unauthorized Transaction

I have not used my credit card no [protected] on[protected] at chargetrust.com. But 2773 INR has been charged on my card towards Chargetrust.com on the[protected] to which i am not aware of. please help me in cancel that transaction and debiting the amount back to my card.

Dear Sir/Madam,

We will investigate this from our end. We would require a few details like your full name and contact details and details of the disputed transaction so that we can get back to you with an update. Please write to [protected]@hdfcbank.com with these details and the reference number TTU[protected]. Also, we request you not to post sensitive information such as your credit card number on a public forum as this as it may compromise the security of your card.

Regards, Customer Assistance, HDFC Bank

Dear Mr Nilesh,

At the outset, we regret the inconvenience caused. We would require a few details to look into your complaint. Please write to [protected]@hdfcbank.com with your credit card and contact details, details of the transaction (date, amount, id) and the reference number TTU[protected]. We will check from our end and respond to you.

Regards, Customer Assistance, HDFC Bank

I have received email from HDFC for duplicate unauthroize transaction in my credit account. Those transactions not made by me. Even I made a request to block the card and now bank sent statement to pay the outstanding balance including these unauthorized transaction. Transactions happened in different country.