[Resolved] HDFC Bank — Cash deduction | |||
On March 10, 2010, I had lodged a complaint against a cash deduction of Rs 3000/- from my A/C [protected] of HDFC bank, but I had lodged a complaint to the VimanNagar branck to which I was told that the cash will be refunded to my A/C within 12 working days but I received only Rs 2000/-. I had again lodged a complaint about the remaining amount to which I get a call from the HDFC callcenter saying that the amount of Rs 1000/- was withdrawn by myself. Astonishingly, I was shocked on hearing this and I am unfortunately sorry to say that a bank like HDFC would be so careless about handling the transactions from ATM of any banks. I am totally actless and I do not know how to go with this issue and from whom should I take help, because money is money I cannot think of loosing Rs 1000/- just for their silly mistake. I look forward for a positive consideration towards my issue Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your account, contact and other details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.
Additionally, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.
Regards, Customer Assistance, HDFC Bank