[Resolved] HDFC Bank — Deduction from saving account

sunjai

from Delhi, Delhi

Address:

Pune, Maharashtra

I had issued HDFC bank cheque to my borther, who submitted it to his bank SBI for clearnace. As my account was having insufficeint finds, HDFC deducted charges . First deduction was of 386.05 which I can understand as cheque return charges for 12th August, 2010.
When my brother checked it with his bank, they(SBI) confirmed reason of rejection was not correct first time. It was mentioned as "other reasons". Reason code number 20. Because of this they presented the cheque again to you on 14th August, 2010.

Cheque is again bounced and this time deduction is of 827.25 as penality from my account.

Only second time, reason for rejection was mentioned correctly as " insufficient funds".

Beacuse of carelessness of HDFC bank, I have to bear the additional penality of 832 ruppes.

When I called phone banker, they refused to book the complaint.
When I visited branch, they also refused to take it up.I hope my complaint hear will reach to deaf ears of Bank management and they can atleast try to investigate the matter.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

surenbamel

HI

I am Surender Bamel and having saving account with HDFC bank since last 6 years. I used to have a credit card of HDFC Bank and i did the settlement of Rs 26,500 in Feb 2011 to pay the amount in 8 installments. Due to some personal problem i was not able to pay into 8 installments so i called HDFC Credit department and asked for grace period of 3 months which they agreed and i paid whole amount in 11 months. Once i paid whole amount i asked them for NOC and final settlement letter and they said it has gone for approval in Chennai and they will provide me with in 30 days. Now after 6 months i came to know that they have not accepted grace period and they have duducted Rs 54067.49 from my saving account which was also with HDFC bank without my information. I have not received any information about the cancellation of settlement letter.

Please help me out in getting my NOC and money back from HDFC bank.

With Best Regards
Surender Bamel