[Resolved]  HDFC Bank — Regarding repayment of loan

Address:

New Delhi, Delhi

SUB: Regarding variations in Loan Installments REF: Loan A/C No. :[protected] and[protected] Dear Sir/Madam, As per my above mentioned loan account numbers I have submitted the papers for my loan account statement. Suddenly I got the information that my loan account rate of interest increased from 9% to 11.65% then I talk to customer care he told me to submit the papers regarding for the conversion in my loan account interest and suddenly I got shocked after knowing that there is still 17 installments pending in my loan account. And according to my statement only 14 installments left. When I contact with customer care executive she told me ur loan a/c rate of interest increased and that’s why ur installments increased from 60 months tenure to 63 months. I am not the new customer for ur bank. I am dealing with HDFC Bank from past few years and I have paid 46 installments on time without any bouncing then why should this happen with me. My question is only that without intimating me how the loan department raises my installments period. Secondly no person is giving me any type of intimation from loan department. If any of the bank executive from loan department intimate me regarding this variations I surely talk to him and tried to solve the matter ASAP. But no person from loan department contacts me and neither have I received any letter from the bank regarding these variations in loan account. If I not contact the loan department regarding my statement I never come to the notice that my installments have been raised. Secondly, the variations in loan interest are so much that 3 installments has been raised how it is possible. I don’t know. But I am sure there is something wrong going on and loan department tried to cheat me. I have used this cheat word only because if the things are going like this throughout my loan period then my loan never comes to an end. I don’t want to increase this matter so please solve my problem otherwise I have to take some legal actions. I hope u will do the justice with me and solve this matter ASAP. Waiting for ur reply. Thank u SHYAM SUNDER MAHESHWARI +91-[protected] Please provide as much information as possible...