[Resolved] HDFC Bank — Wrong Commitment in interest rate in car loan | |||
Hi Sir/Ma'am, Just 3 weeks ago i got a car loan from hdfc bank. I was very happy that i am getting loan from one of the good banks of India. The telecaller executive (Madhvi) committed to me that 11% rate of interest will be charged on the loan amount. Executive (Ramesh) came to my home to collect the chques. I again confirmed from him that rate of interest is 11%. He told me that EMI is 7112 according to 11%. I signed all the documents because I trusted him and bank. I didn't calculate the rate of interest. But When I got to know that the rate of interest charged is 11.01% then I complained about it to the bank. I know .01 % is not a very big difference but wrong committment means wrong committment. My Complaint No. is[protected]. I got a call from the bank regarding the same from Mr. Piyush and later from Mr. Ashish. Mr Ashish told me that .01% is not a big difference and we can't do anything. Just do whatever you can do. I was not in the mood to do anything severe regarding this case because difference was of .01% only. But now I will post it to every forum and I will escalate it to the consumer court also. Please advice and suggest about the worst which can I do in this case. Rgds, Vipin Gupta [protected] LAN No[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18404
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
CAR LOAN — different rates
HelloI am looking for car loan.I talked to bank .I came across many people of HDFC bank ..they offered me loan with defferent interest rate. someone was giving me @ 9.75, some at 10% and some 10.25 and some 10.5 and so and so.They dont have anything written on site or paper.Even I didn't understand the calculation given by representative. Let me ask u upto what rate finally give me for car laon? Onething, I am not convinced the way handle represntative.Some of my colleague got car laon @ 8% interest rate. Tell me the final rate.Please give me genuine rate and send me details mentioned all the charges.
Please let me know why different rate with different representative? I thought to get loan with good interest rate from HDFC but it depressed me after such instances.Since couple of weeks HDFC representative given false rates .Is it a fish market.? there should be properly documented and standardized way of giving interest rates to customers.
Waiting in anticipation.