[Resolved] HDFC Bank Standard Life Insurance — policy documents not received

tarunmehta787

Address:

Gurgaon, Haryana

Hi, this is regarding my policy that we took this policy last year and we haven't received the policy documents. And it is more shocking that the customer care doesn't respond to the query.

Now when its the time to pay the renewal premium, i am getting msgs as well as call that please pay the premium. How, can someone pay the premium when he or she will not get the policy documents.

This is very disgusting from HDFC Life. Being a brand like HDFC i don't think this should have happened. Its been almost one year when we buy the policy. I think I have been cheated from the agent as well as the company thats why they are not giving my policy docs.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Vinod Nair

from Hyderabad, Telangana

documents — not received

My friend has been send one document from Chandigarh on 22nd July 2009, even after 15 days I havent received the same. Though the packet was very important and this is not the first time its happening it happened earlier also. How your delivery boys are so irresponsible.
Docket No is[protected]. This will be enough to track my consignment, I hope.
Thanks & regards