[Resolved]  HDFC Bank — CIBEL NOT UPDATED

Address:

Tamil Nadu

I Got a mail from HDFC stating that I have no outstanding but now i am getting calls for payment.

BELOW MAIL FROM HDFC:

From: Senior Management <PriorityRedressal.[protected]@hdfcbank.com>
Date: Tue, Feb 22, 2011 at 8:09 PM
Subject: RE:'HBL=[protected]' Fwd: Credit Card - Not used - Mental Harassment
To: Biju S V <mail.biju.s.[protected]@gmail.com>


- Hide quoted text -
Dear Mr.Sasidharan,


This is further to your email dated 20.02.11 regarding your HDFC Bank credit card account.

We reaffirm that an amicable settlement was offered on your card account during December 2005 for an amount of Rs.1400.00 payable in two installments against the prevalent card outstanding on your card account. We acknowledge the receipt of your payment towards the settlement offered and wish to confirm that the same stands valid. There is no outstanding payable as per the settlement offered on your card account and we have arranged to update the status in the CIBIL report accordingly.

Please feel free to contact our bank representative at:[protected] / 39875133 or write to us at: customerservices.[protected]@hdfcbank.com for any further clarification / assistance on the credit card account to assist you in this regard.

Kindly note the reference number for above query is: [protected].

Assuring you of our best attention at all times.

Regards,


Rajeswari Jayasekar
Asst Vice President - Service Quality
Credit Cards

I am still not sure what is happing and the CIBEL score is not updated...

This is delaying my Loan......

Please some one help me.............