to,
HDFC
I am Azhar HUsain Jafri account holder for account no [protected] , KARAPAKKAM, HDFC... I added a beneficiary from the CUB account, thanjavur branch in which the name of the benefciary was correct but instead of CUB account no i used the Username of the beneficiary "Serat Fatima Rizvi" and the beneficiary was accepted hence transferred the money Rs 2000/- to the account, and so it was immediately deducted from my accout on 14 november2011, but since the account number does not relate to the name the transaction should not be processed and the money should be refunded. But till today i haven't recieved the money back in my account. The reference no provided for transaction is: F[protected]
Please help.
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We regret the inconvenience caused. We will look into this from our end. We request you to write to [protected]@hdfcbank.com with your account and contact details, details of the transaction (date, id, amount) and the reference number TTU[protected]. We will respond once we receive these details.
Regards, Customer Assistance, HDFC Bank