HDFC Bank/Credit Card — Misinform and ill-treatment by CS rep | |
I hold an HDFC credit card, which I had recieved recently, as per the welcome kit sent to me with the card, it clearly states that any transaction done more then 5 k can be converted into EMI facility. I called the customer care before using the card and got theconfirmation from them too that the transaction can be converted into easy EMI's. Inspite of my consecutive request calls to the customer care they did not convert, inspite a lady by name RIYA from collections department calls me and abused, she also threatened me by saying that she would send her guys to my home in early in the morning, I was on the way to my office, I requested her to be polite but she refuses and hung up the call abruptly by abusing me. I have the call recorded in my mobile. Please help me out in resolving this issue. As i work in the night shifts, I sleep in the morning times, but they do not allow me to sleep with thier calls and executives walking to my residence in person. please acknowledge me with the further proceedings. Thank you Was this information helpful? | |
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Comments
No one checks those complaints!! HDFC Sucks
I HAD MANY SUCH ILL TREATED ATTITUDE FILLED ABUSIVE WORDS FROM SICKO FRANTIC TELECALLERS OF HDFC WHICH IS AN UNETHICAL, PRICNIPLELESS, SICK BANK, WONDER WHY IT STILL EXISTS!
My name is Santosh Haldankar.
I have taken HDFC credit card 4 months ago in Jan-09. I make payments for first 2 months. After that I send letter in March-09 to them for settlement. At that time their representative told me that your account will settle soon. But even after my settlement letter, they had regularly sent me bill and putting 2, 000/- extra dues as a penalty. Now on 7-Apr-09, they have freezed my HDFC Savings account. My balance in my Savings account was 11000/-. Today on 9-Apr-09, they had transfer my 11000/- to their HDFC credit card account for recovery of my credit card bill.
When I send the settlement letter, my dues was 14000/-. and at that time they had already hold my credit card and I have not purachse anything after that. Today on 9-Apr-09, their representative told me that my todays outstanding is 22000/-. So 8, 000/- they have increse. Even after transfering the money, they have not yet settle my credit card account and told me to call in next month.
Please help me in this matter, as I have no clue what to do?
I have taken HDFC credit card 4 months ago in Jan-09. I make payments for first 2 months. After that I send letter in March-09 to them for settlement. At that time their representative told me that your account will settle soon. But even after my settlement letter, they had regularly sent me bill and putting 2, 000/- extra dues as a penalty. Now on 7-Apr-09, they have freezed my HDFC Savings account. My balance in my Savings account was 11000/-. Today on 9-Apr-09, they had transfer my 11000/- to their HDFC credit card account for recovery of my credit card bill.
When I send the settlement letter, my dues was 14000/-. and at that time they had already hold my credit card and I have not purachse anything after that. Today on 9-Apr-09, their representative told me that my todays outstanding is 22000/-. So 8, 000/- they have increse. Even after transfering the money, they have not yet settle my credit card account and told me to call in next month.
Please help me in this matter, as I have no clue what to do?
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HDFC Credit Card — ILL TREATMENT
I AM A BUSINESS MAN AND I HAVE NEVER HAD SUCH ILL TREATMENTS FROM ANY BANK WITHOUT ANY REASON. HDFC BANK IS A PIONEER IN CUSTOMER ILL TREATMENT. THEY DONT HAVE GUTS TO TALK TO GUYS. HENCE THEY CALL THEIR WIVES AND TALK RUBBISH. A CUSTOMER CARE LADY FROM COIMBATORE HDFC BANK DID THE SAME TO ME MISUNDERSTANDING ME FOR SOMEONE. I DONT KNOW HOW SUCH STUPID FOOLISH COMPANIES LIKE HDFC STILL EXIST. THEY DONT HAVE BUSINESS ETHICS, THEY NEVER CARE FOR THEIR CUSTOMERS AND THEY TREAT THEIR CUSTOMERS LIKE DOGS. INFACT EVEN CHEPER. I PRAY TO GOD THAT SUCH ILL TREATMENTS SHOULD NEVER HAPPEN TO ANYBODY IN THIS WORLD AND GOD PLEASE SAVE MY COUNTRY FROM THIS HDFC BANK.