[Resolved] Hero Honda Motorcycle — poor service | |||
Dear Sirs, I have a bike ( Hero Honda Pleasure ) .But few days ago my bike has been accident.So I send my bike near SARATHI AUTOMOBILES,CONTAI,DIST-PURBA MEDINIPUR,for repairing purpose.But your dealer says, this bike will be completed repairing minimum 1 month to 1.5 month.I request you please repairing this bike as early as possiable.Because this is very essential for me.Please take the matter seriously. Your Co-operation in this regard will be highly appreciated. Thanking You, Yours Faithfully, Sunipam Maity Mob No-[protected] [protected] [protected] Reply Forward Reply |sunipam maity to delhi, kolkata show details Mar 23 - Show quoted text - [protected] Forwarded message[protected] From: sunipam maity <[protected]@gmail.com> Date: Mon, Jan 18, 2010 at 5:31 PM Subject: Repairing of Motorcycle To: [protected]@herohonda.com Dear Sirs, I have a bike ( Hero Honda Pleasure ) .But few days ago my bike has been accident.So I send my bike near SARATHI AUTOMOBILES,CONTAI,DIST-PURBA MEDINIPUR,for repairing purpose.But your dealer says, this bike will be completed repairing minimum 1 month to 1.5 month.I request you please repairing this bike as early as possiable.Because this is very essential for me.Please take the matter seriously. Your Co-operation in this regard will be highly appreciated. Thanking You, Yours Faithfully, - Show quoted text - Sunipam Maity Mob No-[protected] [protected] [protected] Dear Sirs, Date. 23.03.2010 With reference my email dated on 18.01.2010, i requested you please repairing my motorcycle as early as possiable but as on date i.e 23.03.2010 , your authorised dealer SARATHI AUTOMOBILES,CONTAI,DIST-PURBA MEDINIPUR, do not repair my motorcycle.I can not understand why they are taking 2.5 months. please take the necessary action please. - Show quoted text - Your Co-operation in this regard will be highly appreciated. Thanking You, Yours Faithfully, Sunipam Maity Mob No-[protected] [protected] [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
HONDA MOTORCYCLE — Not satisfied with maintenance service of motorcycle
I have been purchased morcycle of Honda (CB Twistter in month of Nov.2010.!st free service done at service centre panchkula.At that time I told them that my bike has problem of mising(At regular speed it makes jurking & bike feels like stroke).During 2nd service in Pinjore service center(Sukhija Honda service)told then same problem & taken test drive .They told me there is no problem in bike but actually problem was same.During 3rd service at same secvice centre told them bike has same problem but not sort out the problem & told in 4th service we will check till that u drive yr bike.However my bike has same problem like it miss petrol for a while & give sudden jurk .
HONDA MOTORCYCLE — poor service
To, DATE:[protected]The Zonal Manager (Service)
Honda Motor Cycle & Scooter India (Pvt.) Ltd.
Ref: My Vehicle Model: ACTIVA (SCV100R), COLOUR: GREY, FRAME No.: ME4JF083F88341793
ENGINE NO. JF08E5373225, REGISTRATION NO. MH31 SW3465, DATE OF PURCHASE:[protected]
Dear Sir,
This has reference to my above mentioned vehicle which I have purchased on dated[protected] from your dealer M/S Tajshree Honda at Nagpur. Although the vehicle is being purchased from Tajshree Honda, but all free services (1st to 4th) & 5th Paid Service are being done at service station of your another dealer at Nagpur i.e. M/s. Mascot Motors since the same falls on the way to my workplace and the same is convenient to me to arrive at.
Please note that from the time when the 2nd free service of my vehicle was due, I am continuously complaining that there is a noise in rear wheel. This happens most apparently wheel the vehicle is running with speed of 30-45 km/hr. or if two people are riding on the vehicle. Unpleasantly I am inclined to inform you that till to date no accurate action has been taken on the concerned area after so many services done. Till date I could not get the satisfactory result. Moreover, no appreciative concern has been shown towards the repeated complains so far.
I am awfully surprised that the dealers of such a reputed professional/ service oriented company like Honda Motors who is always seeking the customer satisfaction is showing such an unprofessional behavior and not attending the trouble in right manner.
You are therefore requested to please look into the matter and ask your dealer to attend the complaint and try to resolve the same.
Thanking you,
Karuna Leo (# [protected])
Nagpur