Hi,
I purchased a pleasure bike from Hero Showroom in June 2012.
By April 2013 I had engine seisure issue for which i had to fight with the service centres and Hero Service engineer to repair it in companys charge as it was in Warranty period. From Rs.7000 after several fights they came down to around Rs.300.
Within a month, the bike made heavy bullet like sound and they fixed it within a day.
In June 2013 I gave for 4th service along with a complaint that my indicator sound went off and button start was not working. They said they fixed it for which i paid Rs.75 but before i took it to home againg the indicator went off. After a week i went back to get it fixed but they were very rude in the service centre but since i was very firm to get it fixed, they made me wait for more than an hour. Later my bike was taken and in fiftenn minutes they were back saying everything is fine. Button start and indicator sound was working but indicator sound was very loud. When i came home i saw one of the screws came off in the front cabinet.
I am too tired of getting things fixed and Its two months and my battery is dead and i cannot do button start. Indicator and Horn doesnt work. Light is very dim.
They have given me a faulty product and are very rude when i go for service. Making me wait and showing angry faces.
I am not ready to go back to any service centre as I am afraid they will not fix it. I have all bills and email for the transactions and communication.
Please help in getting my purchase cost back. Was this information helpful? |
Hero Motocorp — faulty bike
i have purchased a splender pro bike in year of 2011 but not working properly so many times visited at service centre but not giving answer local service centre properly it's run only 5990.regards
hiten parmar
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