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Hero MotoCorp Complaints & Reviews

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Last updated May 22, 2022
Complaints 5835
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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34, Community Centre, Basant Lok, Vasant Vihar
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110057

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Hero MotoCorp reviews & complaints page 3

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J
Jithinvkv
from Kannur, Kerala
May 8, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Hero Motocorp — KL86A1213 xtreme stealth

My name is Jithin VKV, RC owner of above mentioned vehicle. I purchased my bike in December, after second service my bike broke down on April 14th and took that to nearest service station Volker motors, Kannur using RSA pick up facility. Until now I did' not get any positive reply from their side, they are just saying gearshaft complaint and they are ordered for the part. Until now they can't even rectify the issue. It's been only 3-4 months...
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shubhamkaushik07300730
from Karnal, Haryana
May 7, 2022
May 11, 2022
This thread was updated on May 11, 2022
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I went today for service of my bike, they check my bike before servicing and said that chainset of your bike is not ok, and we have to change it.
I said ok but i changed my bike's chainset in last to last service so how its not working properly.
Then they said we will check.
After checking they said no sir we don't have any recod or replacing chainset
So you have to change it.
I said no please check it again.
Then they checked again and found that i replaced the chainset in my last to last service.
After that i told them to change it, but they said jo sir your chainset is ok.
What is this behaviour
They didn't change the chainset of my bike just because they found that i replaced my chainset from agency few months ago.
Please take action regarding this
Read full review and 1 responses
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    C
    Chirag.2676
    from Udaipur, Rajasthan
    May 7, 2022
    May 11, 2022
    This thread was updated on May 11, 2022
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    Hero Motocorp — Splendor plus bike

    Date - 7/5/2022
    To- udaipur, rajasthan
    Showroom, Royal Hero, panchvati,

    Subject - unsatisfactory service of my bike .

    Dear sir/ ma'am

    I am chirag shirmali the owner of my bike i would like to express my disappointment from unsatisfactory level of the service .
    I have expected much from a prestigions. And reputed company of your standard i can't help but submitted this letter...
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    M
    Mdirfan1
    from Noida, Uttar Pradesh
    May 4, 2022
    May 5, 2022
    This thread was updated on May 5, 2022
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    My bike engine is not working. Piston is also damaged
    Read full review and 1 responses
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Email Id, Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      R
      Ritashree Chakraborty
      May 3, 2022
      May 5, 2022
      This thread was updated on May 5, 2022
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      Hero Motocorp — Problem in maestro edge scooty

      I, Ritashree Chakraborty facing many problems with my maestro edge scooty which I have been brought before one year from Geetanjali Auto Centre Domohani Asansol, W.B . Now it's not getting start. The showroom is very bad, supervisor and all the staffs behave very badly . I think they gave me a old scooty rather a new one . They charge 40 rupees in every free service, which must be free of cost. I gave them my scooty with full tank oil but...
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      S
      sasd
      from Gwalior, Madhya Pradesh
      May 2, 2022
      May 5, 2022
      This thread was updated on May 5, 2022
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      Hero Motocorp — Bouncing Charges

      Dear HFCL,

      I Hope you are doing well.

      I request you, my loan application no. # 2995238 and LAN # GWLTWL[protected]. All the installments of which have been deposited by me 2 years ago from today. Only my bouncing charges are due. Kindly request you to forgive my charges. Because due to covid 19 I am unable to pay these charges. And my "NOC" be given.

      Thank you very much.

      Anil...
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      S
      sasd
      from Gwalior, Madhya Pradesh
      May 2, 2022
      May 5, 2022
      This thread was updated on May 5, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Hero Motocorp — Bouncing Charges

      Automated acknowledgement: Your query has been received
      Inbox

      HFCL Customer Care
      Jun 11, 2021, 3:55 PM
      to me, [protected]@2o115au6rqskv30yvmwmd10vvb0p9igxxg08luhr3xa5kq4ffn.6f-271tvuay.ap4.a...⇄

      Dear Customer,

      Thank you for your email received on "11/6/2021". This is an automated acknowledgement to your email.

      At Hero Fincorp we are committed...
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      K
      kunalsp
      from Nashik, Maharashtra
      May 2, 2022
      May 5, 2022
      This thread was updated on May 5, 2022
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      I have paid all emi but still 3 month ago i did not get noc

      acc no -nastwl[protected]
      cus id 4356481
      name- nitin shinde
      Read full review and 2 responses
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Reply
      Dear Sir,

      Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

      Regards,
      Team Hero MotoCorp
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        B
        Biradarp
        from Hyderabad, Andhra Pradesh
        May 2, 2022
        May 5, 2022
        This thread was updated on May 5, 2022
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        Hero Motocorp — Bike mileage and pickup problem

        I hve purchased a year ago glamour i3s bs6 bike Hyderabad i am facing now bike pickup and milage problem
        I visit hero service center but can't doing anything
        Hero bike are totally weste of money...
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        S
        Saranraj S
        May 1, 2022
        May 2, 2022
        This thread was updated on May 2, 2022
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        Hero Motocorp — Hero glamour bike engine problem

        Dear Team

        My vehicle having following problems. Please address immediately.

        1. Automatically getting off mode when operating in 50 KM speed.

        2. During the slow operation in accelerator, automatically off the vehicle.

        3. Also I completed my 4th service in hero service centers

        4. Automatically speed rising and slow operation.

        5. This problem I faced on...
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        U
        uditgaur96
        from Noida, Uttar Pradesh
        Apr 30, 2022
        May 2, 2022
        This thread was updated on May 2, 2022
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        Hero Motocorp — Money Fraud and Delivery of Faulty Motorcycle

        Hero MotoCorp committed fraud with me. Shri Yash Motors in Surajpur, Greater Noida gave me a faulty bike and also took extra money from me excess from the sale amount of the vehicle and committed fraud doing this.
        On 24th April 2022, I planned to buy a two-wheeler HF Deluxe and went to the nearest showroom to my home. When I asked about the price of HF Deluxe, I was told that the On-Road price of the vehicle is Rs.69, 000/-. I finalized...
        +5 photos
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        P
        [email protected]
        from kollam, Kerala
        Apr 30, 2022
        May 2, 2022
        This thread was updated on May 2, 2022
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        Hero Motocorp — I ama bought new bike... But not finishing in bike.. Bike x pulse 200v4...

        Front number plate.. Position unusual position it's bad look..what's is the service hero motocorp...
        +1 photos
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        A
        Atish Shaym Kharat
        from Aurangabad, Maharashtra
        Apr 29, 2022
        May 7, 2022
        This thread was updated on May 7, 2022
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        Hero Motocorp — Complaint Regarding poor workmanship due to loss of customer

        Dear, Sir,

        I am Atish Shyam Kharat, Vehicle No. MH20FR0533, Model: HF Deluxe.

        We have given my vehicle for regular servicing on dated 10.04.2022 at Dhanlaxmi Motors, Gut No.109, Plot No. 3, Near hiwale lowns, beed by pass, Aurangabad. (MH). In that working his service the vehicle very poor and that working damage the front side show internally. After we have complaint to workshop and as per discussion we have...
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        N
        Nikhil M.
        Apr 29, 2022
        May 2, 2022
        This thread was updated on May 2, 2022
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        Hero Motocorp — RUDE customer care executive

        I called the customer care to enquire about duplicate invoice as the dealer from whom I purchased is closed. The executive was totally uncooperative and rude.
        I'm telling him the dealer is closed but he is not ready to listen. Even their website do not have the dealer name enrolled, but still he is insisting its there. This is Pathetic.

        Date: 29 April 2022 around 9.30am.
        KA02HP0071

        If this is the...
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        A
        Ajit Shendage
        Apr 28, 2022
        Apr 29, 2022
        This thread was updated on Apr 29, 2022
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        Hero Motocorp — HF DELUXE Fuel pump not working, oil leakage

        Hello,
        I had purchased Hero HF DELUXE BS6 drs c i3s FI black grey STR on
        [protected]. My vehicle chassis number is MBLHAW102L5M83726.

        Currently I am facing lot of issues like oil leakage, engine sudden off in vehicle running condition, heating of complete body of vehicle, fuel pump frequent ON/OFF. My vehicle is completely at idle condition now because of multiple issue.
        I have reported it to service...
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        S
        Santanu9635
        from Bardhaman, West Bengal
        Apr 28, 2022
        Apr 29, 2022
        This thread was updated on Apr 29, 2022
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        Hero Motocorp — Requesting for refund for the unauthorised illegal action

        Dear Sir, I am Santanu Rudra, my motorbike number is WB7504 75. On 18th April, on the way my bike suddenly started off, so I pushed my bike to Katwa Maa Chamunda Hero Showroom. Asim bro, a motor mechanic there, after checking my bike, told me that the bike had an engine problem and the crank, cylinder of the engine had to be replaced. I asked them that in just three and a half years, how could my bike have an engine problem and told them...
        +4 photos
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        S
        Shikha1512
        from Mainpuri district, Uttar Pradesh
        Apr 28, 2022
        Apr 29, 2022
        This thread was updated on Apr 29, 2022
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        Hero Motocorp — Services related

        My name Ranbeer singh
        Vehicle n UP76Y3756
        Mo n [protected]
        TIWARI AUTOMOBILE chhibramau kannouj (up)
        I went to the service center at 10:30
        No employee is ready to work there.
        Supervisor and worker very poor
        and very poor way of talking...
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        S
        Shahdab Alam
        Apr 28, 2022
        Apr 29, 2022
        This thread was updated on Apr 29, 2022
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        Hero Motocorp — Oil leakage

        मैंने अपनी फोर्थ सर्विस सिंगल एजेंसी से 25/04/2022 को करवाई जिसमे उन्होंने बताया कि आपका हेड ऑयल लीक कर रहा है तो मैने उसको कहा आप टीक का करदो लेकिन मेरी प्रॉब्लम पूरी तरह से ठीक...
        +1 photos
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        M
        manoj2625
        from Chandigarh, Chandigarh
        Apr 27, 2022
        Apr 29, 2022
        This thread was updated on Apr 29, 2022
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        Hero Motocorp — Selling defective engine

        My hero maestro edge purchase 2017 June
        When it's new it's pick up acceleration every thing is ok
        Whithin 3 year after purchasing it's engine got seized and I only used it only 16000 km

        It's warranty is for 5 year for engine

        Hero service centre bajrang motor nainital deny to repair seize engine they told me you don't have showroom service record
        We are not able to give you free service...
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        A
        Azarudeen Azar
        Apr 27, 2022
        Apr 28, 2022
        This thread was updated on Apr 28, 2022
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        Hero Motocorp — Shake absorb damage within 1 year

        I bought hero xtreme 160 on march 15 2021. I am regularly doing services on time but last two service is not good my Shake absober was not functioning well and my bike touches ground in speed braker even without pillion rider on March 25 2022 I was riding with my brother crossed small pithole with speed of 50km.i got little shake but I didn't fall. Bike is in control. after 2 days I noticed air leaking in both wheels .then I found both wheel...
        +3 photos
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        Recent comments about Hero MotoCorp services

        soft copy of the Delivery receipt received from branch office is also enclosed herewith. My Hero pleasure plus not delvery in till date from vallioor branch
        MU
        muthupandi1983
        Dear Sir,



        We request you to share your concern in detail with us on [email protected] so that we can act accordingly.



        Regards,

        Team Hero MotoCorp
        HeroMotoCorp
        Dear Sir,



        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details o...
        HeroMotoCorp
        Dear Sir,



        We regret the trouble caused. Kindly provide your Dealer Showroom Name and State on [email protected] to help you further.



        Regards,

        Team He...
        HeroMotoCorp

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