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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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257
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Hero MotoCorp reviews & complaints page 3

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G
Govindarajulu Rk
Jul 11, 2023
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Dear sir/madam
I have booked the bike and paid 5000 for booking but after payment the app refreshed itself and got back to old payment gateway I have not received any kind of confirmation so kindly let me know whether the booking is done or any issue is there, I'm sharing the transaction details for your reference

Your a/c no. XXXXXXXX8830 is debited for Rs.5000.00 on[protected] and credited to a/c no. XXXXXXXX5805 (UPI Ref no[protected]

With regards
Govindarajulu RK
[protected]
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    N
    Nivasha
    Jul 5, 2023
    Jul 7, 2023
    This thread was updated on Jul 7, 2023
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    Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023

    Address: Andhra Pradesh

    Hello sir,

    I purchased new hero super splendor xtec bs 6.2 vide chassis no. Mbljaw402pgd00934 on 12/05/2023 in the name of adapa ravi, yanam with full cash of rs. 98500/-.  not received any document or any receipt for the amount paid till today. Documents (Insurance, tax invoice, t/r, declaration letter) received on 24/05/2023 stating that there is an issue with gst type as i am from yanam (U. T.) which belongs to puducherry...
    +2 photos
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    C
    CHANDRA [PRAKASH
    Jul 5, 2023
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    Address: Village Hirdeypur Kudesa

    Up82ah9529
    mene bike new buy thi tb se silencer gal gya hai
    meri bike me bhut khrab loha use kiya hai jis se chassis wala loha gal rha hai
    mene kai bar prince motar aliganj etah
    6 month ho gya hai abhi tak koi solution nhi hai

    chandra prakash
    [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
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      P
      Pritam pandhara
      from Palghar, Maharashtra
      Jun 22, 2023
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      Address: Palghar

      Mera nam pritam Pandhara h mere bike hero Xtreme 160r ko abhi 1 year bhi nahi hua h or problem AA rhi h bike no MH48 CL1160 h, 1 month se showroom ke chakkar kat Raha hu lekin problem solve nhi karke de rahe h or bhi bike kharab karke bill banva te h ki ye part dala o part dala karke zut bolke bill banvate h meri problem abhi tak thik nhi Hui h please help me
      Hero MotoCorp customer support has been notified about the posted complaint.
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        A
        Atanuairforce
        from Durgapur, West Bengal
        Jun 21, 2023
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        Address: Durgapur

        I have not given my Spl+ Motorcycle for service today in Dutta Automobiles pvt ltd service but then also message is comming that your service job card is prepared, pl clarify
        Thnks
        Hero MotoCorp customer support has been notified about the posted complaint.
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          V
          vishadun
          from New Delhi, Delhi
          Jun 7, 2023
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          My name is vishal ojha i have purchase my bike from shiva auto which is part of pasupati auto franchise my bike model is HF DELUX 2022
          bike no is DL3SFB7248 purchase date is[protected] and i have visit so much time in showroom but still not received my rc .

          thanks
          vishal ojha
          [protected]
          [protected]@gmail.com
          Hero MotoCorp customer support has been notified about the posted complaint.
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            B
            bhavin jethva
            from Porbandar, Gujarat
            Jun 4, 2023
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            Address: bokhira porbanadr, Porbandar, Gujarat

            Service not done properly 3rd service done by showroom but my problem not solve I already complain on 24 may complain no[protected] they said we solve your problem ...
            but not solve till date 04.06.2023
            pls chk and update me
            Hero MotoCorp customer support has been notified about the posted complaint.
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              V
              vijay.blr21
              from Bengaluru, Karnataka
              Jun 3, 2023
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              Address: Bangalore
              Website: www.vidaworld.com

              I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

              I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only revealed it to me after I had paid. He spoke to me in a nasty and haughty manner. This completely altered how I interacted with Vida. I would never recommend Vida V1 to any of my L family or friends.

              I had requested to CANCEL this booking and process the refund immediately.

              The booking has been cancelled but no refund issued and the status is not traceable online.

              Order Details:
              V1 PRO
              Booking ID: SO23056497
              Order Tota: ₹1, 50, 171.90
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                S
                Sk sha
                from Payangadi, Kerala
                Jun 3, 2023
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                KL86B0566 My hero xpulse 200 4v bike i buy this bike on january 2023 this bike have a heating issue . Its feel like frying pan on foot . It is only a 200cc bike and showroom services are not good . I am not satisfied with hero showroom service and it have annoying sound from inside the engine .
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  V
                  vijay.blr21
                  from Bengaluru, Karnataka
                  Jun 3, 2023
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                  Hero vida v1 pro. Im complaining about the dealership not providing the refund

                  Address: Bangalore

                  I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

                  I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only...
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                  M
                  mdsitare1589
                  from New Delhi, Delhi
                  May 29, 2023
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                  Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
                  Sir I humbly request you to update my correct information.
                  I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.
                  as it will anser the mail
                  Please correct details are:-
                  Vihcle nunber
                  Chesis number
                  Engine number
                  And my address

                  NAME MD SITARE
                  CONTACT NO [protected]
                  DOB 1 JULY 1999

                  VEHICLE NO DL10SW3547
                  SCOOTY MESTRO EDGE ( CAST WHEEL)
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    M
                    mdsitare1589
                    from New Delhi, Delhi
                    May 29, 2023
                    Resolved
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                    Resolved

                    Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
                    Sir I humbly request you to update my correct information.
                    I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.

                    NAME MD SITARE
                    CONTACT NO [protected]
                    DOB 1 JULY 1999

                    VEHICLE NO DL10SW3547
                    SCOOTY MESTRO EDGE ( CAST WHEEL)
                    May 29, 2023
                    Complaint marked as Resolved 
                    Please update my details like Vihcle number Chesis number Engin number My address
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      D
                      dharamender kumar
                      from Behror, Rajasthan
                      May 29, 2023
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                      I have purchased hero glamour from rao abhay singh automobiles on 04th march, 2023 on cash. Agency person did not issue my insurance on the same date.

                      They generate my insurance from 26th march, 2023. This is clearly negligence by the agency person. Because if any accident happen by my bike from purchasing date to 26th march, 2023, than who was responsible for that.

                      Furthermore, i have not received my number plate and rc also till now.
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        G
                        gopinath_tpt
                        May 26, 2023
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                        We like the quality of Hero motors company and we have used your company vehicles in our family since my childhood. I have been cheated recently by your dealer "Prudhvi Automobile" AIR Bypass road, Tirupati. I have purchased Splendour plus bike from this dealer with over pricing. I have paid Rs.94, 500 but i have received Cash Receipt for only Rs.88, 165.The remaining amount Rs.6335 is a big question mark to me.

                        The sales person is telling that the extra amount is for affixing number plate to the bike. But i know that the number plate affixation is free of cost and also it is mentioned in the Tax Invoice " No extra charge shall be taken for affixing HSRP by any of HMCL Network Partner". Iam a poor person, Purchased this bike by selling my mother bangles. The sales staff behaviour is really irritating and they are not service oriented. Kindly help me.
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          J
                          jadugarpm
                          from Alwar, Rajasthan
                          May 22, 2023
                          May 22, 2023
                          This thread was updated on May 22, 2023
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                          Address: Nangla jogi

                          Mera name prahlad Meena Maine 2022 me 2 bike kharidi thi splendor+ 1 bike ki battery me problem aai hai mai 20/05/2023 ko sarvice karvane Malakhera hero showroom me gaya tha vha battery problem batai rc lane ko kha 22/05/2023Ko 5.30 baje 15 km se chal kr aaya to bolne Lage aaj nhi kl aana mistri nhi hai ab kl aaunga fir pata nhi kitne din me milengi batter bed response by hiro showroom Malakhera mo.[protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Jhut hai bechne ke liye complent ke time bhane Aaj kal parso koi response nahi bike kharido to koi id nhi sb bad me de dena complaints ke time I'd ye vo charg lgenga

                          Battery problem - Comment #4106208 - Image #0
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                            K
                            Kartick mandal
                            May 21, 2023
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                            Address: Bankura, West Bengal

                            My name is kartick Mandal.i purchase a hero bike model name passion pro bs6 registration no WB34CB8248 on 27 February 2023 in Dutta motors, Bankura, West Bengal.i am not received my smart RC card at this time .when I checked parivaahan portal vehicle application status, the server show me data record not found. Pls help me to solve the problem
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              V
                              Vaibhav@Pr
                              from Pune, Maharashtra
                              May 21, 2023
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                              Address: Pune

                              Third class glamour bike needs to replace my bike immediately and refund my money back
                              Hero MotoCorp customer support has been notified about the posted complaint.
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                                V
                                vipugoel
                                from Fatehabad, Haryana
                                May 21, 2023
                                May 23, 2023
                                This thread was updated on May 23, 2023
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                                Address: 198-a, Model Town, Fatehabad

                                I got service done on 13/05/23 from Shree balaji automobiles Fatehabad which is authorised service center of Hero MotoCorp… one week later after it got starting problem on contacting local Machenic I got to know, it’s carbonater is totally jammed which means it’s carbon not cleaned up while service which also raise a question mark on the quality of lubes and filter they may be use of substandard quality… as how can be they so ignorant about carbonater not cleaned up which is the most essentional component to clean while servicing…I am highly disappointed with the kind of service provided by hero moto corp authorised center… I am also raising this complaint to consumer court..

                                Applicant
                                Vipin goyal
                                [protected]
                                Vehicle no HR22L[protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Today after raise complaint at this portal, ms balaji automobiles Fatehabad authorised dealer of hero moto corp has raised a false job card to show up in company that they are servicing or repairing my scooty.. but the truth is I have not visited their workshop and no body came to visit my place to repair the scooty…
                                Applicant :
                                Vipin goyal
                                [protected]

                                False job card detail is mentioned below
                                Your MAESTRO EDGE JobCard is prepared. Link for Hero App : https://i9f.in/RdaLz1 Share at Delivery -UnHappy Code-809 -HMCL
                                Still no action has been taken from your side against m/s. Shree balaji automobiles fatehabad
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                                  A
                                  Arukala satish
                                  May 19, 2023
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                                  Address: Malakpet showroom

                                  Showroom made bill of ₹2000 and my vehicle same as pervious.No service was made
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    V
                                    Vinu_95
                                    from Satara, Maharashtra
                                    May 18, 2023
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                                    Address: 34, Community Centre, Basant Lok, Vasant Vihar New Delhi New Delhi District Delhi India 110057

                                    Last Year I Purchased Bike From Hero samrat Motors Satara, And Problem Found in Just Three Months That Is Starting Problem, Bike Off In Running. So i go To Dealer Regarding This Issue Every Time When Occur But Problem Still Have In Bike Till Time Problem Occur 6 to 7 Times In A Year I Used To Cooperate Them ( hero samrat motors ) But I Dont Think They Cares Now I'm tired Of Listening Exucess, Fake Information. i am Feeling Helpless. please Help Me..
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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