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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
Complaints 6267
Resolved
257
Unresolved
6010
Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 3

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K
Kunal_kumar_saini
from New Delhi, Delhi
Jul 17, 2023
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Address: okhla phase 1 sapphire bike

IM KUNAL FROM KALKA JI
Hero's new model xoom scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE
Hero MotoCorp customer support has been notified about the posted complaint.
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    K
    Kunal_kumar_saini
    from New Delhi, Delhi
    Jul 17, 2023
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    Address: okhla phase 2 sapphire bike

    IM KUNAL FROM KALKA JI
    Hero's new model scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE
    Hero MotoCorp customer support has been notified about the posted complaint.
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      V
      Virinchi2305
      Jul 15, 2023
      Resolved
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      Resolved

      Spare part not available whole India in any hero spares

      Address: Rajahmundry

      My bike is hero glamour fi 2018 bs4. From 2 months onwards my bike in hero service center only. Service centre tell me that we have to change throttle body assy i sad ok change it. They are telling that part is not in manufacture part no 16400AAN501S. I asked so many showrooms all over the the Indian and raise a complaint in hero spares but no one responding. If the part is not available why launch that bike into market. I want that part...
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      V
      viswanathansivakumar
      from Raichur, Karnataka
      Jul 13, 2023
      Oct 17, 2023
      This thread was updated on Oct 17, 2023
      Resolved
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      Resolved

      Address: 1-4-155,Jhothi colony,raichur

      I had my bike serviced on 01/03/23, and I also became a joyraid member at the request of the service executive there.
      On the 16/03/23, I received a text message stating that my bike had been sent for service (despite the fact that I had not given the bike for service). They stated that the joyride bill for the service performed on the 01/03/23 would have been generated by now. The forged invoice stated 159005 km rather than 15900 km. So far, no action has been taken in response to the complaint, and on June 24th, another forged bill with the incorrect mileage of 159096 km was generated.( This time also, I did not let it for service)
      bike no:ap39gv9713
      mo:[protected]
      Oct 17, 2023
      Complaint marked as Resolved 
      No call, no emails only marked as complaint resolved 😞
      Hero MotoCorp customer support has been notified about the posted complaint.
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      I think this is fake website
      Reply
      my problem was not resolved, only marked as a complaint resolved.
      Reply
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        G
        Govindarajulu Rk
        Jul 11, 2023
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        Dear sir/madam
        I have booked the bike and paid 5000 for booking but after payment the app refreshed itself and got back to old payment gateway I have not received any kind of confirmation so kindly let me know whether the booking is done or any issue is there, I'm sharing the transaction details for your reference

        Your a/c no. XXXXXXXX8830 is debited for Rs.5000.00 on[protected] and credited to a/c no. XXXXXXXX5805 (UPI Ref no[protected]

        With regards
        Govindarajulu RK
        [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
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          N
          Nivasha
          Jul 5, 2023
          Jul 7, 2023
          This thread was updated on Jul 7, 2023
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          Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023

          Address: Andhra Pradesh

          Hello sir,

          I purchased new hero super splendor xtec bs 6.2 vide chassis no. Mbljaw402pgd00934 on 12/05/2023 in the name of adapa ravi, yanam with full cash of rs. 98500/-.  not received any document or any receipt for the amount paid till today. Documents (Insurance, tax invoice, t/r, declaration letter) received on 24/05/2023 stating that there is an issue with gst type as i am from yanam (U. T.) which belongs to puducherry...
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          C
          CHANDRA [PRAKASH
          Jul 5, 2023
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          Address: Village Hirdeypur Kudesa

          Up82ah9529
          mene bike new buy thi tb se silencer gal gya hai
          meri bike me bhut khrab loha use kiya hai jis se chassis wala loha gal rha hai
          mene kai bar prince motar aliganj etah
          6 month ho gya hai abhi tak koi solution nhi hai

          chandra prakash
          [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
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            P
            Pritam pandhara
            from Palghar, Maharashtra
            Jun 22, 2023
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            Address: Palghar

            Mera nam pritam Pandhara h mere bike hero Xtreme 160r ko abhi 1 year bhi nahi hua h or problem AA rhi h bike no MH48 CL1160 h, 1 month se showroom ke chakkar kat Raha hu lekin problem solve nhi karke de rahe h or bhi bike kharab karke bill banva te h ki ye part dala o part dala karke zut bolke bill banvate h meri problem abhi tak thik nhi Hui h please help me
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              A
              Atanuairforce
              from Durgapur, West Bengal
              Jun 21, 2023
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              Address: Durgapur

              I have not given my Spl+ Motorcycle for service today in Dutta Automobiles pvt ltd service but then also message is comming that your service job card is prepared, pl clarify
              Thnks
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                V
                vishadun
                from New Delhi, Delhi
                Jun 7, 2023
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                My name is vishal ojha i have purchase my bike from shiva auto which is part of pasupati auto franchise my bike model is HF DELUX 2022
                bike no is DL3SFB7248 purchase date is[protected] and i have visit so much time in showroom but still not received my rc .

                thanks
                vishal ojha
                [protected]
                [protected]@gmail.com
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  B
                  bhavin jethva
                  from Porbandar, Gujarat
                  Jun 4, 2023
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                  Address: bokhira porbanadr, Porbandar, Gujarat

                  Service not done properly 3rd service done by showroom but my problem not solve I already complain on 24 may complain no[protected] they said we solve your problem ...
                  but not solve till date 04.06.2023
                  pls chk and update me
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    V
                    vijay.blr21
                    from Bengaluru, Karnataka
                    Jun 3, 2023
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                    Address: Bangalore
                    Website: www.vidaworld.com

                    I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

                    I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only revealed it to me after I had paid. He spoke to me in a nasty and haughty manner. This completely altered how I interacted with Vida. I would never recommend Vida V1 to any of my L family or friends.

                    I had requested to CANCEL this booking and process the refund immediately.

                    The booking has been cancelled but no refund issued and the status is not traceable online.

                    Order Details:
                    V1 PRO
                    Booking ID: SO23056497
                    Order Tota: ₹1, 50, 171.90
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      S
                      Sk sha
                      from Payangadi, Kerala
                      Jun 3, 2023
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                      KL86B0566 My hero xpulse 200 4v bike i buy this bike on january 2023 this bike have a heating issue . Its feel like frying pan on foot . It is only a 200cc bike and showroom services are not good . I am not satisfied with hero showroom service and it have annoying sound from inside the engine .
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        V
                        vijay.blr21
                        from Bengaluru, Karnataka
                        Jun 3, 2023
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                        Hero vida v1 pro. Im complaining about the dealership not providing the refund

                        Address: Bangalore

                        I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

                        I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only...
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                        M
                        mdsitare1589
                        from New Delhi, Delhi
                        May 29, 2023
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                        Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
                        Sir I humbly request you to update my correct information.
                        I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.
                        as it will anser the mail
                        Please correct details are:-
                        Vihcle nunber
                        Chesis number
                        Engine number
                        And my address

                        NAME MD SITARE
                        CONTACT NO [protected]
                        DOB 1 JULY 1999

                        VEHICLE NO DL10SW3547
                        SCOOTY MESTRO EDGE ( CAST WHEEL)
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          M
                          mdsitare1589
                          from New Delhi, Delhi
                          May 29, 2023
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                          Resolved

                          Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
                          Sir I humbly request you to update my correct information.
                          I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.

                          NAME MD SITARE
                          CONTACT NO [protected]
                          DOB 1 JULY 1999

                          VEHICLE NO DL10SW3547
                          SCOOTY MESTRO EDGE ( CAST WHEEL)
                          May 29, 2023
                          Complaint marked as Resolved 
                          Please update my details like Vihcle number Chesis number Engin number My address
                          Hero MotoCorp customer support has been notified about the posted complaint.
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                            D
                            dharamender kumar
                            from Behror, Rajasthan
                            May 29, 2023
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                            I have purchased hero glamour from rao abhay singh automobiles on 04th march, 2023 on cash. Agency person did not issue my insurance on the same date.

                            They generate my insurance from 26th march, 2023. This is clearly negligence by the agency person. Because if any accident happen by my bike from purchasing date to 26th march, 2023, than who was responsible for that.

                            Furthermore, i have not received my number plate and rc also till now.
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              G
                              gopinath_tpt
                              May 26, 2023
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                              We like the quality of Hero motors company and we have used your company vehicles in our family since my childhood. I have been cheated recently by your dealer "Prudhvi Automobile" AIR Bypass road, Tirupati. I have purchased Splendour plus bike from this dealer with over pricing. I have paid Rs.94, 500 but i have received Cash Receipt for only Rs.88, 165.The remaining amount Rs.6335 is a big question mark to me.

                              The sales person is telling that the extra amount is for affixing number plate to the bike. But i know that the number plate affixation is free of cost and also it is mentioned in the Tax Invoice " No extra charge shall be taken for affixing HSRP by any of HMCL Network Partner". Iam a poor person, Purchased this bike by selling my mother bangles. The sales staff behaviour is really irritating and they are not service oriented. Kindly help me.
                              Hero MotoCorp customer support has been notified about the posted complaint.
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                                J
                                jadugarpm
                                from Alwar, Rajasthan
                                May 22, 2023
                                May 22, 2023
                                This thread was updated on May 22, 2023
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                                Address: Nangla jogi

                                Mera name prahlad Meena Maine 2022 me 2 bike kharidi thi splendor+ 1 bike ki battery me problem aai hai mai 20/05/2023 ko sarvice karvane Malakhera hero showroom me gaya tha vha battery problem batai rc lane ko kha 22/05/2023Ko 5.30 baje 15 km se chal kr aaya to bolne Lage aaj nhi kl aana mistri nhi hai ab kl aaunga fir pata nhi kitne din me milengi batter bed response by hiro showroom Malakhera mo.[protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                Jhut hai bechne ke liye complent ke time bhane Aaj kal parso koi response nahi bike kharido to koi id nhi sb bad me de dena complaints ke time I'd ye vo charg lgenga
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                                  K
                                  Kartick mandal
                                  May 21, 2023
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                                  Address: Bankura, West Bengal

                                  My name is kartick Mandal.i purchase a hero bike model name passion pro bs6 registration no WB34CB8248 on 27 February 2023 in Dutta motors, Bankura, West Bengal.i am not received my smart RC card at this time .when I checked parivaahan portal vehicle application status, the server show me data record not found. Pls help me to solve the problem
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