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Hero MotoCorp Complaints & Reviews

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Last updated Mar 27, 2023
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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp Phone Numbers

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1 800 266 0018
4591
1278
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+91 11 2614 2451
2256
615

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+91 11 2614 3321

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Hero MotoCorp reviews & complaints page 3

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On the first month itself, it started making problems, As the gear is applied, it sometimes suddenly stops. As we have risen to the occasion, they asked us to do service, but the problem hasn't ended. It's been 1 year and 4 months since it started to be a serious problem. As today we are in a village, we are unable to reach people for help. As due to the perious vehicle satisfaction we have bought it, which made us to face difficult . So I raised it in the hopes that I would get a good solution regarding it.
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    Address:Goyal auto ,sakti , chhattisgarh

    Goyal auto sakti chhattisgarh 495689...inhone mujhe second hand bike sell ki h ...jiska abhi koi kagaj complete ni hua h...aur wo gaadi kharab h mujhe leni bhi ni h ...mere paise bhi ni de rhe h ...plz meri help kre ..mera naam sameek kumar shukla h...m sakti ka niwasi hu...plz meri help kre, , , , goyal auto sakti chhattisgarh
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      Address:Bilaspur satya service
      Website:Hero

      Hello sir/ madam

      Maine aapke company se super spelender purchase kiya tha.

      Services center me beimani kiya jata hai.
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        Sir,
        I have been taking paid service for my bike for last six years approx.
        Showroom manager told me that if you take a regular paid service the hero company will take care of body of your bike for five years.
        I purchased the bike on[protected]. After two and half year i lodged a complaint that silencer of the bike got rusted and it is about to break.
        They took pics and said we lodged the complaint after a month...
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Address:Shri ram Automobiles Bhadra Road Nathusari chopta under branch Ajit automobiles Ellenabad

        I am buying Hero Splendor bike on 15 October 2022 but not received any RC and Security Plate already 4month but alrways say 1week but not solved my problem
        Feb 1, 2023
        Complaint marked as Resolved 
        7015422707
        Hero MotoCorp customer support has been notified about the posted complaint.
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          Address:Munnekolal, Bangalore

          Hi i have an xpulse 4v bs6 model. From 1st service till 6th service today my engine oil leakage problem is not solved. Even after riding for more than 12000 km this problem still persist. It is really frustrating nd very bad experience with xpulse. Will never recommend anyone for xpulse again
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            Address:Mumbai
            Website:Hero motocorp

            I am having hero xpulse 200 4v which having engine leakage issues and heavy vibration even under 60 kmph with loudest engine sound. I tried to get assistance for hero service center but issue remains the same.
            Mh04ld7124
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              Address:Arun motor, Theni, Tamilnadu

              Sir,
              I raise the complaint for issuing my Hero XPulse helmet. The Hero Arun motor, Theni, Tamilnadu, They didn't surrender my XPulse helmet and also the service was worst in that showroom. They didn't responding me properly. So kindly take action as soon as possible.
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                Address:GURU KRIPA, 150 VELACHERY-TAMBARAM MAIN ROAD,UNITED COLONY,BHEL NAGAR,MEDAVAKKAM,CHENNAI - 600100. PH - 7397252999

                Dear Managers,

                My name : MAGESH KANNAN A
                BIKE NAME :MAESTRO EDGE 125 DRUM BRAKE ALLOY WHEEL BS VI
                BIKE REG NO : TN 14 Z 4083
                Complaint on : SMC HERO(SOUTHERN MOTORCYCLES - HERO MOTORCORP MEDAVAKKAM-600100)

                I have given my bike for service at above said showroom today (28/01/2023) morning 8.30 am and i have visited the showroom at evening 7 o clock for collect the bike from service.They are...
                +1 photos
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                Address:Hadi Nagar Dhorra Mafi

                Whenever I press the clutch and let the bike be free, the engine shuts down, this problem is from the start when I bought this bike. I have complained so many times to the agency, during services as well as apart from them, yet the issue has not been resolved. It’s been a year now and I’m very fed up with this. Therefore, I request you to kindly replace the bike or fix the problem permanently.
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                  Address:Chambal auto motors shrinath puram kota rajasthan pin code - 324010
                  Website:Hero motercorps

                  My bike no.- RJ20US3135 engine has problems 4 times in the last 1 year. There is a problem of crane in the engine, due to which the bike gets jammed and the bike stops, even the service center people do not pay attention. The problem is coming since the last time I had brought the bike. and back off. From 18/01/2023 my vehicle is at the service center only.
                  Didn't even give me the bill twice during the service in between, please give a proper solution.
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                    Address:Mukundwadi Aurangabad sidko

                    Engine motor problem clach plate gearbox Awaz hit ek mahine Mein 4 servicing problem solve no continue service Singh jio right card
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                      Address:H.no 285 nangla faribadbad

                      Dear sir kindly inform i purchased passion pro bike . Last February but bike has been maximum time reporting in your branch because it is lot of problems like that missing problem, over accelerator, i m lot of complate in mail for dheeraj ji but not resolved my problems . Your faridabad branch ( sehgal motors ) it service is not good Sandeep g irritated me he is delaying my problem i requested to you sir pls resolved my problems. When I m continued complaint last 1 year but not resolved my problems
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                        Address:Shop No, 7 to 10, Sion - Trombay Rd, opposite Vijay Sales, Suman Nagar, Chembur, Mumbai, Maharashtra 400071

                        Registed Date: 10 Oct 2019
                        Manufacturing: 09/2029
                        Dealer: Trademarkk Auto
                        Dealer Location: Chembur, Mumbai, Maharashtra.

                        Date of incident: 10 Nov 2021
                        Description: Bike starting problem. The bike wont start or self or kick. The service center diagnosed as key part issue & changed the entire key part.

                        Date of incident: 21 Nov 2022
                        Description: Bike engine stalled in 4th gear...
                        +2 photos
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                        Address:PRODDATUR

                        Hero motocorp assured me 5 years warranty if I had timely service. I got 6 times service in 16 months. chainspacket worn out for my bike. But my Authorised service center(GOPAL Hero service, Proddatur) refused to provide warranty and changed my mobile number in their records. Please help me to get warranty as assured by them
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                          My Vehicle Registration No-OD21A2758 . I have booked HSRP but lost my receipt.Help me to track my order by sending my order number. Then I can download my receipt
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                            Meri gadi up 90v 3258 hf delux ke engine me kharabi hone par mai Banda jile ke mayur hero agency me gaya parntu agency valo ne kaha ki engine ki koi warranty nhi hoti aur mujhe lauta diya gaya . mahodaye meri gadi kharide huya jab ki hero campany bike ki warranty 5 year deti hai Sir mujhe bevajah paresan Kiya ja raha hai kripya meri bike ko sahi karwaane ka kasht kare.

                            Dhanywaad
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                              Address:BIJAYALAXMI MOTORS,JHARSUGUDA

                              I have purchased a new Hero Pleasure-Xtech on 26/10/2022 with advance booking of Rs1100/- during Diwali.Diwali offer was to get Goodlife gift voucher of Rs4000/- after billing.
                              After payment I didn't get Goodlife voucher link and contacted the same showroom.They verified and informed that mobile no entered in Invoice was wrong and after RC copy upload mobile number can be changed and I will get the link.
                              I visited the showroom very ofter for the issue and after all the formalities, till date I didn't get the link and now they are approaching me to pay extra abt Rs3500/- as they qouted for wrong variant.
                              More than 2 months over but issue is unresolved till date.
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                                Address:Radha Hero motors Tamabaram

                                Wheel got theft while given service in authorized hero service Centre- Radha motors Tambaram chennai. All the emp in that showroom are behave like rowdies and impose rowdyism on us while asking this replaced wheel.
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                                  Address:CHENNAI VELACHERRY

                                  My vehicle no TN22DU8248, purchased during sept 2021.Hardly after 6 months i used to face regular problem on front handle bar pulling to one side, pickup issue, break noice, and regular engine off during driving, when i inform the person who takes service request will tell all will be cleared, when returning the vehicle another service person will do test drive and will inform all are fine, but hardly within 2 -3 days all problem will re...
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