[Resolved] Highland Holiday Homes — Membership Fraud | |
Through one of the presentations conducted by High Land Holiday Homes Pvt. Ltd. for a membership where they charge a upfront membership fees and provide one week of stay for five years in India or abroad as per your membership. The Head office is in Chennai and have a branch office in Mumbai. I had paid the membership fees through my credit card for which I was debited by my card issuing bank. Highland Holiday home for more than a year not activated my membership informing that they have not received my payment despite providing the statement copies that I have been charged for the same. The charge would not reflect on my statement until the merchant has received the payment. If I call up the Mumbai office they there is only one person whom I can speak to and her answer is same that they have not received the payment irrespective of the proofs I have provided. She wanted me to provide a bank statement showing the debit form my account where as she is not willing to understand that for credit card payment I can only have a statement and the bank payment would be a consolidated payment for all the transactions. I have paid through ICICI Bank VISA credit card and they have been asking me for a bank staement form ICICI Bank whereas I do not have any account with ICICI Bank. I don't know how to explain them the same. I am also not able to speak to the senior manager at Mumbai office. When I spoke to Chennai head office, they revert me back to Mumbai or even my emails are just forwarded to Mumbai office. The membership number I have is HC-5 3465. Please let me know how can you help or what course of action can I take againest the company. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Are you here to submit a complain against the company or appreciate a fraudulent company ? ? ? ? Readers... Attn Please.
Hi,
We are also BIGGEST victims of this fraud that has duped me for 25K inApril' 2010. We have also gone through same process like asking three questions then declaring as winner and asked us to visit their office along with my wife and explained about their packages for 1 hour by some trained MBA students. Then we took the membership for 5 years and they have asked us to pay through credit cards then convert the same amount into EMIs we will refund the interest charged by the bank .
We did the same and produced the Credit card statements after converting the so called amount to EMIs to this fraud company. Then the really story get begun. They started arguing that they would refund only 7% of the total amount. I had to fight, abuse and threaten for amost a month month and
finally after that I received the Cheque.
The Sales rep also informed me that in case I want to go out on a holiday and if I call in for a booking 15 days before my journey date I shall get a confirmed booking, which is not at all true. I had to travel to Lonavala and Mahabaleshwar on 28th may and 1st june respectively, I called them and asked to do the bookings for the same. The reply i received was all the bookings are full.
The sales rep told me that over and above the membership charges I had to pay some utitity charges to which I asked her "What if I do not use the utilities? Will I still have to pay the charges?" she said no... Later When I tried booking the resort I was informed that thos were manditory charges. So I asked what are the Utility charges... she informed me that for Domestic its Rs 500 per day for 4 persons in thier own resorts and Rs. 650 in affiliated resorts... again this proved to be false information as the lonavala resort which is their own... I was informed that I had to pay Rs 1000 as utilty charges per day and in Mahabaleshwar I had o pay Rs 3000 per day.Hence I did not utlise their services.
This is the first company I have seen where the Head office does not have any information about their branch offices but the branch offices have all the information about all the other branch offices... And is the also great to hear that Highland Holiday Homes was barred from doing any business by Sebi for 5 years beacuase of a fraud.
Heres the link to that :-- http://www.sebi.gov.in/satorders/Highland.html
I am trying to cancel the membership but as per their dirty terms & conditions it’s not been cancelled. Guys why dont we come together and file a case againt Highland Holidays in the Consumer court.
Regards,
Jayesh Rathod
+91- [protected]
We are also BIGGEST victims of this fraud that has duped me for 25K inApril' 2010. We have also gone through same process like asking three questions then declaring as winner and asked us to visit their office along with my wife and explained about their packages for 1 hour by some trained MBA students. Then we took the membership for 5 years and they have asked us to pay through credit cards then convert the same amount into EMIs we will refund the interest charged by the bank .
We did the same and produced the Credit card statements after converting the so called amount to EMIs to this fraud company. Then the really story get begun. They started arguing that they would refund only 7% of the total amount. I had to fight, abuse and threaten for amost a month month and
finally after that I received the Cheque.
The Sales rep also informed me that in case I want to go out on a holiday and if I call in for a booking 15 days before my journey date I shall get a confirmed booking, which is not at all true. I had to travel to Lonavala and Mahabaleshwar on 28th may and 1st june respectively, I called them and asked to do the bookings for the same. The reply i received was all the bookings are full.
The sales rep told me that over and above the membership charges I had to pay some utitity charges to which I asked her "What if I do not use the utilities? Will I still have to pay the charges?" she said no... Later When I tried booking the resort I was informed that thos were manditory charges. So I asked what are the Utility charges... she informed me that for Domestic its Rs 500 per day for 4 persons in thier own resorts and Rs. 650 in affiliated resorts... again this proved to be false information as the lonavala resort which is their own... I was informed that I had to pay Rs 1000 as utilty charges per day and in Mahabaleshwar I had o pay Rs 3000 per day.Hence I did not utlise their services.
This is the first company I have seen where the Head office does not have any information about their branch offices but the branch offices have all the information about all the other branch offices... And is the also great to hear that Highland Holiday Homes was barred from doing any business by Sebi for 5 years beacuase of a fraud.
Heres the link to that :-- http://www.sebi.gov.in/satorders/Highland.html
I am trying to cancel the membership but as per their dirty terms & conditions it’s not been cancelled. Guys why dont we come together and file a case againt Highland Holidays in the Consumer court.
Regards,
Jayesh Rathod
+91- [protected]
Same is true for us as well. We went to Kodia Kanal which was then their property and I had to pay, was going to open a dispute with them but due to lack of time did not do it. Today again when I tried to Book the Lonaval they say its no longer their property, and said with our tie up we are charging much less the Market. They said they are charging me 2700 per night. I checked on Net the very next minute and on clear trip i got the rate for the same resort as 2999 per day. So what they are offering is Rs.299 discount.
When we took the membership it was assured that they will not decrease the properties but will increase it. Today the situation is completely opposite.
This is a 100% fraud company.
Vibhav Kelkar
[protected]
When we took the membership it was assured that they will not decrease the properties but will increase it. Today the situation is completely opposite.
This is a 100% fraud company.
Vibhav Kelkar
[protected]
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Highland Holiday Homes Pvt. Ltd. — membership rules
HiI have taken a Membership from Highland Holiday Homes Pvt. Ltd. a part of cisions group...i was invited to collect a gift voucher of rs. 4000/-. when i went there i had attended a presentation...i liked the presention so i opted for the membership...
i have taken a membership of rs.35000/- for 5years...
they explained all the terms & conditions properly...i had a misunderstanding as bajaj group...but it was cleared by them. they told me that they are prt of cisions group & not bajaj group...it was me who had taken it as bajaj gorup in my mind...
i really dont understand why people dont read the agreement properly before buying it...they are not aware what they buy & then blame that the company has mislead them...
i also thought that they have misleaded me...but when i went back & enquired...they explaind me each & every thing...then i realised that i have taken a good membership scheme, , , , which is budgeted & very comfortable for our pockets...