[Resolved]  Highland Holiday Homes — fraud and fake company

Address:

Maharashtra

I am writing to you after being cheated by a fraud company named
highland holiday homes which offer holiday packages to people. they
offer bad service and poor discounts but somehow manage to extract
huge sum of money from the customer in advance for selling the
package.after that package has been sold to the customer there is no
means by which you can refund the money if you are not satisfied with
their services . there are lot of negative , fraudulent reviews about
this company also on they consumer complaints forum website , the
saddest part is they have network all over India and are still going
on cheating people , they have a very unique strategy of trapping
people in which initailly they make cold calls and promise to offer
free holiday gift vounchers which they ask us to come and collect and
once we reach there they arrange presentation and brain storming
sessions describing about their packages and somehow very easily
manage you to buy any one the package offers , they promise to have
ties with a lot of 3 star and four star hotels but if you avail fr
these you ahve to pay very high utility charges and discounts they
offer are very minimal due to which even if the customer has bought
the package he ends up making fool of himself and spending money from
his own packet , if you revert to them and complain they talk to you
in a very abusive way. since they make you sign agreement thats why
,most of the time the customers ends brooding over making a bad
decision ,

i request the tourism department that they should prevent spread of
such fraudulent companies and not license them at all, they just make
their own profits by extracting huge sum of money from the customer in
advance and are least bothered later on about the quality of services
they offer , the things they promise and what is their in actual are
totally contradictory especially in case of their own resorts staff
people are very in courteous and these are usually located far off
from the prime location due to which the customer has lot of
inconvenience in travelling ,

also when a person avails for their package they absolutely dont ask
for any identification proof and are least bothered about his vital
personal details , they are only concerned about money , this can also
lead to the some kind of antisocial elements who might take advantage
of this to spread terror

hereby i request the media to take strict action against this company
and ask them to prove their authenticity