[Resolved]  Highland Holiday Homes — Highland vacation club

Hi,

We are also BIGGEST victims of this fraud that has duped me for 25K inApril' 2010. We have also gone through same process like asking three questions then declaring as winner and asked us to visit their office along with my wife and explained about their packages for 1 hour by some trained MBA students. Then we took the membership for 5 years and they have asked us to pay through credit cards then convert the same amount into EMIs we will refund the interest charged by the bank .

We did the same and produced the Credit card statements after converting the so called amount to EMIs to this fraud company. Then the really story get begun. They started arguing that they would refund only 7% of the total amount. I had to fight, abuse and threaten for amost a month month and
finally after that I received the Cheque.

The Sales rep also informed me that in case I want to go out on a holiday and if I call in for a booking 15 days before my journey date I shall get a confirmed booking, which is not at all true. I had to travel to Lonavala and Mahabaleshwar on 28th may and 1st june respectively, I called them and asked to do the bookings for the same. The reply i received was all the bookings are full.

The sales rep told me that over and above the membership charges I had to pay some utitity charges to which I asked her "What if I do not use the utilities? Will I still have to pay the charges?" she said no... Later When I tried booking the resort I was informed that thos were manditory charges. So I asked what are the Utility charges... she informed me that for Domestic its Rs 500 per day for 4 persons in thier own resorts and Rs. 650 in affiliated resorts... again this proved to be false information as the lonavala resort which is their own... I was informed that I had to pay Rs 1000 as utilty charges per day and in Mahabaleshwar I had o pay Rs 3000 per day.Hence I did not utlise their services.

This is the first company I have seen where the Head office does not have any information about their branch offices but the branch offices have all the information about all the other branch offices... And is the also great to hear that Highland Holiday Homes was barred from doing any business by Sebi for 5 years beacuase of a fraud.

Heres the link to that :-- http://www.sebi.gov.in/satorders/Highland.html

I am trying to cancel the membership but as per their dirty terms & conditions it’s not been cancelled. Guys why dont we come together and file a case againt Highland Holidays in the Consumer court.

Regards,
Jayesh Rathod
+91- [protected]

I completely agree with jatin. Similar story for me too. i have made the payment through credit card and all.
But they said if i am not going to utilise the service in the perticular year then they will give me a refund of 15500 for that perticular year but i need to give a letter to them so that they can sell the same to others, but story begins here when i had called to them saying that i am not making any booking this year and plese sell my package to others and refund the money for this perticular year. on this they said me that i need to find customer to sell it and inform to holiday homes... is not it amazing? forget aBOUT THIS
Once i wanted to make a booking and similar thing happened with me as jayesh they started asking me i need to pay 1500 for utility charges and all.
@Jayesh i m also with you, i think we should definitely file a case against them.

Rajan
[protected]
Hyderabad.

Please contact on this Number you will get the Refund

[protected] -- Sanjay Bajaj ( Big Fruad )