Comments
Dear Sir /Madam,
This is with reference to your below mail and the concern you have with the functioning of Pureit.
First of all, I would want to thank you for taking the time and effort to reach us on your concern.
As I can see from the mail that you have already contacted our customer care and have registered a complaint there .Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or login into www.pureitwater.com and provide your Pureit details as well as your contact details .
Rest assured for continued support always.
Regards
Pureit Team
This is with reference to your below mail and the concern you have with the functioning of Pureit.
First of all, I would want to thank you for taking the time and effort to reach us on your concern.
As I can see from the mail that you have already contacted our customer care and have registered a complaint there .Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or login into www.pureitwater.com and provide your Pureit details as well as your contact details .
Rest assured for continued support always.
Regards
Pureit Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
hindustan lever pureit — deficiency of service
i had given a complaint regarding pureit that the water is whitish and metalic taste.. it took me 5 complaints over a span of 15 days to manage to get the to my home they replaced the germ kit later the transparent chamber and charged me 1100Rs.. but still the water remains same i am on a quest to get them back to look at it again.. the amount that i have spent i could as well bought a new one...