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PureIT / Hindustan Unilever

[Resolved]  Hindustan Lever- Pure It Water Purifier — battery kit not available &no response for phone also.

Address:Tiruvallur, Tamil Nadu

I have purchased pure it water purifier. Now i am in need of battery kit.(old model battery)But i tried pure it help line and there is no response.I tried Kanchipuram office phone also.(for our area battery kit is supplied from Kanchipuram only) Whenever we tried that number,always ringing.There is no response at all.

Kanchipuram office phone number:[protected].

Pure it helpline number :[protected]

so please do the needful.
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Complaint marked as Resolved 
Verified Support
Jul 09, 2010
PureIT / Hindustan Unilever Customer Care's response Dear Mr. Deena,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Complaint comments 
2 Comments

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Comments

Hi,

Our Pure It Batttery shows half red and half white. I call so many times at pureit helpline.
But there is no response from your side. Please do the needful ASAP.

Thanks and regards
Reena Saini
[protected]
[protected]
Reply
sir
I have one Pureit, i need a Battery kit and stainer, let me know your
helpline no Or contact person or Kochin office contact number,
ps sms to me.
thanks
Rajan Pillai G
[protected]
Reply

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