[Resolved]  Hindustan Lever Pureit — BATTERY CHANGE

hindustan lever pureit — Battery Replacement

I have booked for a HLL PureIT Battery Kit a month back on 17/10/08 (Response Number-S08/BLR[protected] and so for those executives didn't deliver me with one. My repeated phone calls to the Customer Care and mails were in vain.

I never seen such a bad response in my life so for. And i don't know where to move from here. There promise to deliver battery for a charge of 300Rs. in three working days is utter NON-SENSE

I lodged complaints with customer care executives on following dates
C08742506 22/10/2008
C08769858 07/11/2008
C08778828 11/11/2008

Executives dont even connect us to higher authorities so that we could get some valid explanation.

hindustan lever pureit — battery change

Dear sir,

Battery life of pureit supplied by your agent may be completed. Though I contacted but till date I hv not got any response.

Shall be happy if you can arrage to send some one to change batter of my pureit.

It was told by your agent he wl come after 1yr to check up battery life and total performance. But sir, it is only consolation once they can gv any product after that it is really very hard to contact them. Moreover, they never fulfill their comitment. I ask you sir, is it a modern Sales promotion? Please rush yr person conern to my following address to enable me to regain my trust to a reputed co. like you.

KAJAL CHAUDHURI
151, B B D ROAD
P.O. HINDMTOR, DISTT: HOOGHLY
PIN: 712233
pH:[protected]
mobile: [protected]

Absolutely no response from pureit team after repeated calls for battery replacement. Without battery replacement the purifier is a sheer waste of space. never ever thought this kind of poor and totally wrecked serice (Or is there any service at all?) from HUL india! buyers beware of this product.

please send your service man

Hindustanlever pureit — battery change

Dear Sir,
hindustan product is good but service is worst. In Tirupur (tamil nadu) there is no good service .We have booked for battery change before 10 days (13.4.2009) there is no response. Kindly do needful .

Kindly change the battery.
Mt telephone number [protected].

i want to replace my battery.i am sending mail from karur, Tamilnadu.Please contact me through mobile, [protected].

Please send some one your representative urgently to my house for change of pure water purification kit.
Phone no [protected].

Dear Eswari / Deepa / Ajit Prasad,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team

We placed a request for battery on 1st July 2010 but of now we have receivdd any update on that.

now the situation is like the HLL excutives are asking us to pay extra money (black marketing) for the same.

Complaint No: C[protected]

its a advise to everyone that please dont go for any of the Hindustan lever product because they are very bad service provider and never solve the solution.

Regards
Vipin Sachdeva
+91.[protected]

Dear Sir/Madam,

Greetings from Pureit.

First of all, we would want to thank you for taking the time and effort to reach us.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write back to us @ pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details. .

Rest assured of continued support always.

Regards
Pureit Team

Hai pureit team,
where do i get the battery kit for both mo3 and compact in coimbatore. iam in R.S.puram it will be great if it is nearby.

natesan.

Dear Sir/Madam,

Greetings from Pureit.

This is in continuation to your earlier mail regarding Pureit.

First of all, We would want to thank you for taking the time and effort to reach us on your concern.

We are glad to provide you the address of retailers in Coimbatore where you can purchase Germ Kill Kit.

Below are the details of retail Outlets in R.S.Puram, Coimbatore :

1058 THADAGAM ROAD R S PURAM COIMBATORE COIMBATORE Coimbatore Tamil Nadu 641002 Phone No :[protected]

29, SIHS COLONY ROAD, SINGANULLUR, COIMBATORE-641005 Kovai, NEAR BUS DEPOT Coimbatore Tamil Nadu 641001 Phone No :[protected]

383/C, 100 FEET ROAD, OPPOSITE KARPAGAM COMPLEX, GANDHIPURAM, COIMBATORE-641012 Kovai, OPP THEATRE Coimbatore Tamil Nadu 641001 Phone No :[protected]

Alternatively you are most welcome to write back to us with your contact details or call our Pureit help line @[protected] or[protected] for further queries.
Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

hindustan lever pureit — battery replacement

I am Sanjay singh negi, bought and using pure it water purifier for the
4 months. For battery replacement I have placed requests for so many times by calling their Custmer Support number which was provide by them. But I am not get any response from any of theperson in the custmer support depatment. Iam really vexed up by placing my requests several time. Till now I haven' t get the battery replacements. This show thier bad attitude towards the custmers. I will going to Inform all my collegues & friends, and also will advise them not to buy this poor customer support Hintustan Lever puer it water purifier. plz have some action to against my complaint.

Sanjay singh negi
[protected]

Dear Sir/Madam,
This is in response to your mail regarding your Germ Kill Kit order.
It was Our privilege to speak to you.

We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited your place & replaced the Germ Kill Kit & trust the replacement had been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always,
Regards
Pureit Team

Requested to change the Battery

customer executive not visiting after repeated complaints

registration no [protected]