Hindustan Lever Pureit — NON DELIVERY OF PROMISED KIT | |||
I KS Venkataraman, requested HLL PUREIT water purifier kit over toll free no. Order RFS/1848151 was placed on[protected] and confirmed by company. Message received that it will be delivered and fixed by local agent at Vadapalani, Chennai within 3 days, else they promised, it will be delivered free. On 17-6-12, I received message that kit is delivered as per PUREIT promise. No such kit received and no response from local agent. HLL Pureit tall claim and promise --All seems to be gimmick. Can they look at it and address. Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is in continuation to concern mentioned in your blog dated 30th June 2012 regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 30th June and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics