Hindustan Pure It (Compact Model) — Regarding Wrong Commitment

Address:Patna, Bihar

While I wish to purchase a water pure it for my personal uses than i will choose Hindustan liver product,but unfortunately i am very disappointed regarding the service of Hindustan pure it.Firstly I was called(Phone No-[protected]) to the concern person for purchasing of the Pure it
(Compact model),they attend the call & said the above model is not available easily but we will try our best.I haven't got any call regarding the status than i was called to the concern person,he said that model is available & ask my address for the delivery of product.Again he was not informed & again i was called & ask the status,but again he said that the product will be delivered on tomorrow.Day after tomorrow i was called to the person & he said that within half an hour you got the material,but after ten minute i was received a call from [protected], the person was told that this model is not available & you have to purchase our classic model & we are unable to provide the compact model. I am totally disappointed of Hindustan Pure It company services which they provide to the customers.As all we are aware that today is a big competition to your services & products,but i am totally surprised & shocked.

Pl try to understand that today everything is dependent on your services which you provide to the customers,Otherwise your product & services go down & your business will also going in DE-growth.
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Dear Sir,
We really appreciate you for penning down your experience about Pureit. Your feedback will go a long way in helping us serve you and other consumers better. And on behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue.
At Pureit, we treat each complaint on a priority. We continuously strive to achieve ‘zero’ complaints and all our resources are focused towards attaining that goal.
Please do forward your contact details so that our service executive can personally get in touch with you and resolve the issue.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].

Regards
Team Pureit

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