[Resolved] hindustan pureit — germ kill kit --not available | |||
i purchased HINDUSTAN PURE IT CLASSIC in 2007 ,I'd not faced any problem till now...but now i have to replace the 'germ kill kit' .....the one which i 've inside it (polisher) is not available outside...local vendor is offering a smaller one (polisher)...which is not going to work definitely......and he is saying that " abh toh yahii atta hai...company walo ne bandh kardiya hai " ...i just want to ask ...is this true ... .1--if not -then what you people can do about it ?(if you understood)......... 2--if yes--then -what I should do with its remaining body parts.? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
bettary exchange to 28478557 your customer car service
Dear Swaminath,
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team
Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. Due to some technical reasons there is a change in polisher size, we hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. Due to some technical reasons there is a change in polisher size, we hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
hindustan pureit — battery life expires every 3 months
sir i am a customer of hindustan puyre it. my customer id is[protected].my pureit battery life is expired within two months.first time it lasted till 6 months but this time onlu 2 months.
i have given the complain to ur customer care no. [protected].
but there is no responnce till now.
i have given the order to replace the battewry also there is no responce.
till today it is 2 weeks past i have given the complaint.
but the execuitves a not coming to change the battery.
i m fed up by calling n calling them.
plzzzzzzz take some action and replace the battery as soon as possible.
we r habituated of this pure it and now we drinking without filter water, and it is effecting to our body also now.
i have spoken 4 costmercare executives and one therir senior head santosh.
plz do something and replace it fast (the battery)