[Resolved]  Hindustan Times - Ht Media — Mint Newspaper - 2 Year subscription

I had paid for subscribing to 2 yrs supply of Mint newspaper in September 2008. The cheque got cleared in October 2008, but till date i have not received my coupon booklets.

I have made more than 50 calls to the call centre people where they acknowledge that they have recd payment and have despatched coupon booklet by courier. But everytime i call them they give me some excuse or the other like house was closed, scheme has been discontinued, we will get back to u, etc or they direct me to some other area manager who again directs me to the customer care centre.

I have even gone to the extent to offering them to pick up the coupons from their office but got a negative response that we r not allowed to disclose the office address and as per policy we despatch coupon thru courier only.

I have no way of getting my money back or gettign the coupons but i m determined to continue to bug them for the coupons
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Times
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    951
    Pending
    0
    Resolved
    161
    Hindustan Times Phone
    +91 11 6000 4242
    Hindustan Times Address
    Hindustan Times House, 18-20, Kasturba Gandhi Marg, New Delhi, Delhi, India - 110 001
    View all Hindustan Times contact information