[Resolved] Hindustan Unilever — Fungus found in Kissan jam

patilbandu

from Chinchwad, Maharashtra

Address:

Pune, Maharashtra

Dear Sir,

Good morning.

I purchased Kissan fruit jam couple of months back. We found the fungus immediatelyy when bottle opened first time and after that register the complaint in customer care of Hndustan lever. They only wants a bottle for their in house analysis. Where i want a very strict punishment to them. Its a not a mistake but i can say its Crime. They are playing with peoples live that is also childens live mostly.

I have attached some images of products which kept with me. They are not serious about this matter and after my many mails to them nothing is happening.

Request you to help us in this matter and try to show images and information to peoples for awareness against such big name.

Please suggest how to proceed for legal action.

Thanks a lot.

With wanm regards,

Pramod Patil.
[protected]

+3 photos

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Lakme Customer Care

from Mumbai, Maharashtra

Dear Valued consumer,

Greetings from Hindustan Unielver Ltd.

We have noticed your posting at https://www.consumercomplaints.in from the posting we came to know that you have observed fungal growth on Kissan mix fruit Jam and have informed the customer care department about same. We are extremely sorry about the inconvenience caused to you.

We would request you to kindly let us know your name, contact number so that we can quickly check our records and contact you. We would definitely address your concern appropriately and promptly. If you have registered with levercare earlier and not received an suitable response, then we are more concerned to understand the same in detail and address quickly.

We request once again to share your name and contact details. You may please call us on our toll free numbers [protected] /[protected] or e mail to lever.[protected]@unilever.com

Thanking you and Best Regards

Levercare Team