[Resolved]  Hindustan Unilever — Coffee Vending Machine

Address:

Visakhapatnam, Andhra Pradesh

We purchased a coffee vending machine from BRU about 2 years back. It worked well for more than one year but for the past 6 months it stopped working. We raised a complaint to Mr. Srinivas of BRU, MVP colony branch. Every time he promises to send his mechanic, not even once he kept his promise. He doesn't even answer the call. Even iff we do 100 times. He answers when we do from a new no. When ever he receives a call that time he promises to send his mechanic. He never fulfilled his promise. He behaves with 'DO WHAT EVER YOU CAN' kind of attitude.

Meanwhile his relative, an ex-employee of BRU, came to our office on our request. We thought he is still working for BRU. He advised us to throw away this machine and he will supply a new one (not BRU) . That time when we tried to contact BRU Srinivas (we could get him once - which happens very rarely) he advised us not to fall into the trap of these ex-employees of BRU (they are spoiling BRU market as per Mr.Srinivas). In fact, Mr.Srinivas is the main factor in Visakhapatnam District to spoil the BRU vending machine market.

We are now no longer worried about our coffee vending machine. We don't trust BRU any more, but that Mr.Srinivas is enjoying his supremacy over poor consumers of BRU. God knows when these kind of people will be punished.