[Resolved]  Hindustan Unilever Limited/PureIT water — Service Probleam

My name is Tarun Bhattacharjee & my customer ID [protected].I have purchase a Hindustan Uniliver Pureit 14/12/2007. From your advertisement we have known that pureit gives us 1500 liters water as save as boiled water but before 06 months our germ kill battery has became red. In the pureit warranty details you assured us that in addition you cover the customer with a 6 months warranty against manufacturing defects & my case is nothing but a manufacturing diffect because 05 months maxim 350 liters water is used in our pureit filterso it is your responsilibity & duty to replace the baterry in free of cost & save your companies warrenty .

I wait 15 days and after that I ordered for a battery KIT(order no S08/KOL[protected] date:29/5/2008 contact person:Mr Anjan).On 05th may 2008 I made a call on your customer care and they informed me a complain no[protected] dated:05.05.2008 contact person Mr.Amir.All the time I was told that the battery kit will reach to my house within 48 hours.Still I have not received the paid service within warranty from your company.

Please let me know what is your problem or whether it is use & through.

Yours faithfully,
Tarun Bhattacharjee.
Sangrami Nagar, P/O Bansra,
Canning, Ghutiari Sharif,
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


Dear Tarun Bhattacharjee,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Pureit Team

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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