[Resolved] Hindustan Unilever Ltd/ Pure It — battery replacement | |||
I have called around times to replace the battery of pureit appliance from Hindustan Unilever lt so far but so far no repsonse to my call what to do ? Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 07, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Haridas, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team | |||
 3 Comments | |||
Comments
Dear Mr. Sushil Bhalerao,
This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern GKB Dilevery.
We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.
We would apologies for the inconvenience caused to you.
Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.
We would also request you to confirm me regarding the resolution of your concern.
You are most welcome to login into www.pureitwater.com and provide your feedback with respect to our service.
Rest assured of continued support always.
Regards,
Pureit Team.
This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern GKB Dilevery.
We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.
We would apologies for the inconvenience caused to you.
Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.
We would also request you to confirm me regarding the resolution of your concern.
You are most welcome to login into www.pureitwater.com and provide your feedback with respect to our service.
Rest assured of continued support always.
Regards,
Pureit Team.
can i get only batter for my pure it or will i have to buy complete filter kit. last two times when i demanded the battery it was informed that there is only kit which is a cheating
only to promote the sale of the kit
will you give me the correct information from where i can get the battery (only ) from kottayam
johny mathew [protected]
only to promote the sale of the kit
will you give me the correct information from where i can get the battery (only ) from kottayam
johny mathew [protected]
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Hindustan Unilever LTD/ pure it — Battery for the purifier not delivered since 13 days
Ny customer ID is [protected]Address 5 Akshay Estate appt, Dashmeshnagar, Aurangabad
ph[protected]
I have booked for replacement of battery on 13.06.2009 on tollfree no [protected], it was assured that it will be delivered in 3 working days .but till date it is not delivered i.e.13 days are over . i called the no 4 times but nothing happened. i callled local co. representatives, given vague answers, later on they even didn't pick up the phone.
It was a horrible experience from company like Hindustan lever.in these 13 days, i have to bring mineral water from market cost almost double of battery cost.who will be responsible for this .this type of customer service is not expected . do the needful in the compeitative consumer market.
Awaiting for ur Reply.
Shirish Bhalerao