Hindustan Unilever Ltd-Pureit Battery Kit — Worst Customer Service

Address:Bangalore, Karnataka

To Customer Care

I have booked a Pureit Battery kit 8 Days back. I am yet to receive the Battery Kit till date. When I contacted the Customer care helpline they say to day it is not good day and we will delivery it someother day. When contacted the next day they take the order again and give 72 hrs time to deliver the same. How many 72 hrs do the company need to deliver the battery Kit??? Inspite of bluffing with customer why not make it available in Leading branded stores??? I hope you understand the customer's plight in getting a battery kit leavealone the service part of it. Atleast the person whom I spoke to customer service says he doesn't have his Manager's telephone number. Why bluff with customers??

I would like to know by reply mail whether the same can be delivered today itself or not.

Regards,
Narasimhan
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Comments

Dear Sir/Madam,

Subject: Query regarding Pureit

First of all, We would want to thank you for taking the time and effort to reach us.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write back to us @ Pureit.[protected]@Unilever.com or call our helpline number @[protected]

Rest assured for continued support always.

Regards
Pureit Team

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