[Resolved] Hindustan Unilever — Pears Soap | |||
I find a significant difference in the quality of Pears Pure and Gentle with glycerine and natural oils manufactured by Hindustan Unilever and sold in Indian retail market. This is in comparison to Pears Gentle Care TRANSPARENT SOAP manufactured by Unilever and available outside India.This product available outside India is the original Pears Soap which I am using for the past 30 years, rich in lather, long lasting ( ~25 days). The Pears Pure and Gentle soap manufactured by HUL is not rich in lather and lasts only for a fort night. Upon comparing the formulation of both the products, I find there is a difference in formulation used by HUL compared to its peer product available outside India. The following ingredients are not used by HUL: Benzyl Benzoate Benzyl Salicylate Cinnamal Eugenol Limonene Linalool How can HUL market a low quality product and take its customers in India for a ride. Despite repeated emails to HUL on this issue, I have not got any response. Kindly let me know how to address this issue. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
thanks for bringing this issue in public...i too have been usung pears since childhood but since past few years i have noticed significant changes in the product. The fragrance is different...the feel has changed...it doesnt last long...the whole thing that made it different...its no more the same product...u r absolutely right...hul is taking is for a ride...but mind u it is loosing business now...the customers like me who had been using this has moved on to other products...
Reply
if ingredients are looked at closely, the original one has more sorbitol than glycerine.
and the blue and green ones have negligible glycerine.
and the blue and green ones have negligible glycerine.
Before a week I bought a pears soap from big bazar, within 3 days o[censored]se now it starts to stink smell badly like faulty food waste and melting like a loose wax
I have been using pears soap from Last 8 years, in recent years several times i have received this low graded quality products, I can't believe that the soap get stink smell bad within a use
I hope there should be concern on my complaints, solutions regarding this complaint
Product no-5B3
Manufacturing date-6/8/19
Expiry-4/8/21
I have been using pears soap from Last 8 years, in recent years several times i have received this low graded quality products, I can't believe that the soap get stink smell bad within a use
I hope there should be concern on my complaints, solutions regarding this complaint
Product no-5B3
Manufacturing date-6/8/19
Expiry-4/8/21
Before a week I bought a pears soap from big bazar, within 3 days o[censored]se now it starts to stink smell badly like faulty food waste and melting like a loose wax
I have been using pears soap from Last 8 years, in recent years several times i have received this low graded quality products, I can't believe that the soap get stink smell bad within a use
I hope there should be concern on my complaints, solutions regarding this complaint
Product no-5B3
Manufacturing date-6/8/19
Expiry-4/8/21
I have been using pears soap from Last 8 years, in recent years several times i have received this low graded quality products, I can't believe that the soap get stink smell bad within a use
I hope there should be concern on my complaints, solutions regarding this complaint
Product no-5B3
Manufacturing date-6/8/19
Expiry-4/8/21
Unsatisfied with 98% of glycerine
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099