Hindustan Unilever — Poor quality product (Marvella RO)

After purchasing two units of Hindustan Unilever's Marvella RO, I have had continued problems with the one installed at my residence. The problems surfaced as soon as the personnel completed the installation and left. First, there was a leaky tap that took 2 days to fix. To avoid recurrence of the problem, suggest that you dry the area around the tap and check this before the personnel get your sign off. The second problem that I continue to face is of a loud sound every time the unit turns on. The sound compares the exhaust of my kitchen chimney. However, the company folks tell me that it is a 'normal' motor sound that they witness in 2 out of 5 installations.

I am truly appalled by the quality control of the products coming out of this company. Neither the demo nor the units that I have seen installed around me have this level of noise. The company is not responding to my request for a replacement of this unit. Please be careful when you purchase this product - you are banking on 60% luck to have a quiet unit at your residence!!

Lakshmi