[Resolved] Hindustan Unilever Pure It — WORST SERVICE | |||
I purchased Pure it from Ghaziabad 3 years back. Initially it worked satisfactory, but not as good as shown in TV ads. Service at Ghaziabad service center was poor. service man takes two to three days to attend service. Now I am in Bhiwadi(Rajasthan).I have problem again.This time condition is Worst. No body is going to hear.I have mailed to pureit team and two times these guys had send their servive engineer at my place but they are not capable and efficient enough to rectify my problem. Problem is still as it is. I want my pure it to get Repaired or replaced. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I purchased Pure it from Khandala 2 years back.
This time condition is Worst.
No body is going to hear.I have mailed to pureit team and two times these guys had send their servive engineer at my place but they are not capable and efficient enough to rectify my problem.
Problem is still as it is.
I want my pure it to get Repaired or replaced.
I registered mobile no. [protected]
This time condition is Worst.
No body is going to hear.I have mailed to pureit team and two times these guys had send their servive engineer at my place but they are not capable and efficient enough to rectify my problem.
Problem is still as it is.
I want my pure it to get Repaired or replaced.
I registered mobile no. [protected]
Dear Mr.J S Bharangar,
Greetings from Pureit.
This is in continuation to your earlier mail regarding Pureit.
First of all, We would want to thank you for taking the time and effort to reach us on your concern.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write back to us or call our helpline @[protected] or[protected] for further queries.
Rest assured of continued support always,
With Best Regards
Regards
Pureit Team
Greetings from Pureit.
This is in continuation to your earlier mail regarding Pureit.
First of all, We would want to thank you for taking the time and effort to reach us on your concern.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write back to us or call our helpline @[protected] or[protected] for further queries.
Rest assured of continued support always,
With Best Regards
Regards
Pureit Team
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Hindustan Lever -Pure IT — Worst Service of HUL -Pure IT
I would strongly recommend not to buy this pureit product and this guys will not bother to service the customer once the device gets sold. I have faced an worst experience for which when i have contacted the customer care for battery replacement they have committed the SLA of 48 hours for replacement but i was continuously following up with them on 5 escalation complaints are raised from past 12 days still this fellows doesn't show any seriousness on customer complaints and they are least bothered to service the customer.I have the complaints numbers with[protected]- 785873.which were raised.
I would strongly suggest the buyers not to go for this pureit product.