[Resolved]  Hindustan Unilever Pure It — No proper response of the toll free numbers as advertised

Sir,
The customer id no is-[protected] by V.S.S.Mangalampalle, regarding the change of battery has been redressed at the earliest by the executives.
We Thank you for the prompt response.
Thank you and hoping for prompt response in future as well.

Dear Sir/Madam,
It is very bad experience to buy pureIT product from HUL nobody is taking care of customer.I have make a order to change my Pure IT battry and filter but I haven’t received yet it has taken more than 5 days.

My order NO-S10/mum[protected]
Complaint no-c[protected].
Please look into matter if you people are not able to shortout the problem then provide me concern person ID and contact no.

Regards

Satyananad
[protected]

Dear Sir.
Your advertisment broucher is having a printed no for contact [protected] on top for Uttar Pradesh contact, while dialing message heard the number is not existing as number printed feeling reliability I dialled so many time and one time after along time person holds and askes ye o ye like bulger sounds and on asking he handovers the tel to another person who replies this is wrong number.Kindly see your company is a reputed company no one can think- please see since i have purchased two pureit so we want aproper lookafter also.Kindly inform your new working numbers.

Dr Sudhir Kumar
127/1/29 W 1 Saketnagar Kanpur 14
[protected]

Dear Sir/Madam,
It is very bad experience to buy pureIT product from HUL nobody is taking care of customer.I have make a order to change my Pure IT battry and filter but I haven’t received yet it has taken more than 10 days.

Complaint no:- C[protected] and booked on 25/03/10
I had purchahed filter six months back and my moble no was [protected] but this no has changed to [protected], this has imformed to puri it custamer care and helpline also. Although then no bady has come to us.
Please look into matter if you people are not able to shortout the problem then provide me concern person ID and contact no. [protected]
or I am complaining to higher authority.

Dear Sir/Madam,
It is very bad experience to buy pureIT product from HUL nobody is taking care of customer.I have make a order to change my Pure IT battry and filter but I haven’t received yet it has taken more than 10 days.

Complaint no:- C[protected] and booked on 25/03/10
I had purchahed filter six months back and my moble no was [protected] but this no has changed to [protected], this has imformed to puri it custamer care and helpline also. Although then no bady has come to us.
Please look into matter if you people are not able to shortout the problem then provide me concern person ID and contact no. [protected]
or I am complaining to higher authority.

Vinod bhati

[protected]

Dear Sir/ Madam,

I want 2 chang the Microfibre Mesh and Gemkill Processor. I called your customer care No: [protected] many times and it dint even connect it to your customer care people so that i can tell them my problem of the PURE IT which we are having with us...

Sorry to say but your customers are not at all happy with ur response, you are not at all showing the intrest if the the customer is calling..

If possible please sought out my problem...we are totally depended on PUREIT

Thank you,
CAROLINE

Dear Sir/Madam,
It is very bad experience to buy pureIT product from HUL nobody is taking care of customer.I have to change the battery but no body has taken complained yet it has taken more than 5 days.


Please look into matter if you people are not able to shortout the problem then provide me concern person ID and contact no.

Regards
Sujata Gupta
[protected]/[protected]

Sir,
no response from your service centre in nagercoil in kanyakumari district. so pl inform .


my mobile no : [protected]

I'm Shankar. I too called many times and contacted its dealers in nagercoil several times, but no use. It seems not only the battery, the purifier also "Use & Throw". Hindustan unilever and their dealers are not giving proper response.

So, Ladies and Gents, Be aware of Hindustan Unilever products, don't buy them.
If Hindustan Unilever is a genuine manufacturer, they should call me on my mobile number is [protected] and solve this problem.

Dear Sir/Madam,
It is very bad experience to buy pureIT product from HUL nobody is taking care of customer.I have make a order to change my Pure IT battry (GKB) on[protected] and filter but I haven’t yet received.

My order NO-S11/mCHN[protected]
Please look into matter if you people are not able to shortout the problem then provide me concern person ID and contact no.

Regards
R. Anbunathan
[protected]

sir/mam i hav called u 4 days back regarding pureIT battery change ... pl...z respond to my call



make it soon as early as possible



thanks
[protected]

there is fungus inside it

I am very upset after buying pure it because, it has a leak behind the tape and the retailer don't want to replace it. My name is Aditya and my contact is [protected].

Hi All,

We want to complain about total negligent attitude of Pure It service.
The glass of our unit broke when the unit fell down. We had called the compliants dept and given complaint C[protected] on 2nd July. It has been 17 days now, but no one has come to repair the unit, although we are ready to pay repair charges. We are frequently calling the customer service, but they just promise that someone will come - however no one shows up. The service department just wasts the time.
We APPEAL EVERYONE TO NOT BUY PureIt. Please check customer service level before purchase.
I am so fed up, I am ready to call the press and throw the broken Pure it unit from the bridge.

Thanks,
Deepak

Dear Sir/Madam,
It is very bad experience to buy pureIT product from HUL nobody is taking care of customer.I have to change the battery i will call your coustomer care four times
12-Jul-2011 14:43:15 [protected] 06:31 14.00 Rs.
14-Jul-2011 14:54:53 [protected] 03:19 08.00 Rs.
15-Jul-2011 13:16:42 [protected] 03:04 08.00 Rs.
18-Jul-2011 12:25:52 [protected] 07:11 16.00 Rs, Total 46 Rs i have spend for calling customer care for four time and agter 8 days the service engineer come at my home.
i noticed that this is only for making monry by calling customer care
could anyone clarify my problem

Dear Sir/Madam,

It is very bad experience to buy pureIT product from HUL nobody is taking care of customer.I have to change the battery and we have contacted the toll free number and also various outlets in Bangalore

Numbers called are : [protected] / [protected] They r least bothered and asked to complain to whom so ever u want

Is this the way customer is treated, we are very sorry to say this and i am ashamed to say that company like HUL treats customer like this ???

Regards
Thyagamurthy
[protected]

Dear Sir/Madam,

It is very bad experience to buy pureIT product from HUL nobody is taking care of customer and we have contacted the toll free number and also various outlets in ghaziabad I am very upset after buying pure it because, it has a leak behind the tape and the retailer don't want to replace it. I am very upset after buying pure it because, it has a leak behind the tape and the retailer don't want to replace it.
virender singh kushwaha [protected], [protected]